Pay Rate: $65,000.00/SalarySchedule: Monday - Friday (Full-time)Job Summary:Administers all aspects of the Integrated Facilities Engineering, Operations, Maintenance, Custodial and Related Services contract at assigned site. Has overall responsibility on a 24/7 basis for the work to be performed. Position requires strong interpersonal skills and compassion and respect for persons with disabilities. Must be willing to travel to the greater Baltimore area. Essential Functions:
Complies with all Agency policies and procedures and follows contract specifications
Accepts service requests and with CA approval, provides service based on agreement
Establishes and maintains positive relationships with government facility staff
Oversees day to day management, operation, maintenance, repair, custodial services, and related services of the facility and grounds, all equipment and building mechanical systems, landscaping, pest control, window washing, high cleaning, floor and carpet care, trash removal, and snow /ice removal services.
Personally observes work performed during all shifts on a regular basis
Maintains records and provides required/requested reports to the COR in a timely manner
Receives, records, reviews, and responds to inspection/deduction reports and all service calls and operation problems
Assures that all work is completed in a timely and cost effective manner with a high level of quality
Resolves quality issues through a quality control program and staff training
Establishes inspection procedures and guidelines for supervisors
Schedules general maintenance, carpet/floor care services and other periodic and IDIQ work
Conducts safety training and implementing of safety procedures and policies
Keeps SDS book current and chemical list updated
Verifies equipment inventory
Hires, evaluates, and supervises all staff members
Trains employees to perform to contract specifications
Manages personnel to ensure job completion
Take corrective action to fix sub-standard cleaning procedures, processes, and misuse of materials
Consults with HR on disciplinary actions on employees for sub-standard performance and/or violating Chimes Rules For The Workplace
Prepare paperwork on employees' attendance, overall work performance, employee communications, incident reports, leave slips, return back to work issues and the coordination of shift transfers and any other paperwork that may be written during the course of the work day
Train employees on new and improved policies and procedures that support job enhancement, issuance of uniforms, incentives, and process improvements for high-end industrial janitorial projects for high traffic areas
Establishes training through vendors
Meets with staff and subcontractors regularly to facilitate process improvement
Establishes job task schedules per contract specifications
Prepares schedules and maintains daily time records for staff
Maintains payroll and supply costs within budget.
Inventories and orders supplies and uniforms with approval of the CA
Presents ideas and recommendations to Contracts Administrator based on contract needs
Analyzes, reviews, and suggests solutions to operational challenges
Attends meetings with government, facility, and customer representatives
Meets with Facility Manager and subcontractors to review quality/contract compliance issues
Observes, manages, and provides feedback to all staff to ensure accurate job completion
Ensures compliance with dress code and personal hygiene standards for self and staff
Complies with and ensures staff compliance with all building and security requirements
Acts as supervisor, if back-up system fails
Works cooperatively with HR to sustain employment for individuals with disabilities
Communicates effectively with Chimes DC employees and with government staff on all work related issues
Available within one hour during and after normal working hours to respond to contracting officer
Attends required meetings and in-service training
Works with outside agency staff and job coaches to aid Chimes employees
Passes and complies with CPR/First Aid training
Secondary Functions:
Serves as a liaison with community agencies and job coaches to aid Chimes employees
Assists in the planning and implementation of staff development programs
Assumes other duties, responsibilities, and special projects as needed
*Duties, responsibilities, and tasks may change at any time with or without noticePhysical Abilities Needed to Meet Work Demands:
Ability to stand or walk for long periods of time
Ability to go up and down stairs
Ability to reach above the head, bend, kneel, stoop, and crawl
Ability to lift, carry, and push up to 50 lbs. as needed
Ability to work in dusty spaces or adverse weather conditions
Ability to see details on the floor, above the head, or on surfaces
Job Competencies Needed for Success on the Job:
Ability to work independently and collaboratively with others
Ability to maintain confidentiality
Ability to work in a constant state of alertness and with safety always in mind
Ability to communicate effectively with employees and government staff
Ability to supervise and develop others
Ability to make decisions and solve problems
Ability to plan, implement, organize, and prioritize
Ability to be flexible and dedicated to quality and customer service
Ability to manage multiple tasks effectively
Ability to react immediately to emergency situations
Ability to analyze data and recommend corrective action
Ability to read, write, and speak (communicate and relate information) English
Ability to use technology for completion of specified job duties
Ability to manipulate numbers
Ability to maintain and submit reports, logs, and other paperwork in a timely manner
Ability to understand and apply technical written material
Ability to understand and comply with safety procedures and environmental requirements
Ability to operate machinery without posing a safety hazard to self or others
Ability to use and care for equipment and cleaning supplies properly
Ability to complete tasks in a timely manner with numerous interruptions
Ability to attend work regularly and remain on site for scheduled shift
Ability to work a flexible schedule as required
Ability to attend and participate in training and work related meetings
Ability to demonstrate integrity and ethical standards in job performance
Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner
Ability to provide guidance, direction, and technical support
Ability to comply with all building, security, and company policies and procedures
Other requirements:
Valid driver's license from state of residence and ability to drive
License must have been valid for at least 3 years
If driving a 15 passenger van, must be at least 25 years old
Acceptable driving record as determined by Agency's insurance carrier and by Chimes DC policies and procedures
Essential Personnel: This position is designated as essential. This means that when the facility is facedwith an institutional emergency, employees in this position may be required to remain at theirwork location or to report to work to protect, recover, and continue operations at the facility.Education:
College degree preferred
Valid CPR/FA certification preferred
Knowledge of green cleaning principles and CIMS certification requirements
Knowledge of electronic tracking systems such as MAXIMO, SAMS, TAMS, JAMS
Knowledge of regulatory standards, hospital standards, and facility management
Knowledge about regulations for SDS, Fire and Safety, Hazard Communications and Bloodborne Pathogens
Experience:
Five (5) years' experience in managing a workforce providing services on a contract of similar scope and size
Experience managing building or base operation of similar size and complexity to the site being hire for
Demonstrated ability and knowledge of building service management as well as relevant equipment and chemicals and their applications
Demonstrated ability and knowledge of maintenance and repair, custodial services, building alterations, and customer relations
Notes:
At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience
What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week):
Medical, Dental, and Vision Insurance
Flexible Spending Accounts
Life Insurance
Disability Insurance
Paid Time Off
403(b) with Company Match
Transportation Subsidy
Employee Recognition Programs
Referral Bonus opportunities
And More!
Want to learn more?To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.#cdc202
