Job Description:

ABOUT THE POSITION

The County of Riverside's Department of Public Social Services, Welfare to Work (WTW) Division, is seeking to fill an Employment Services Counselor I/II position in Blythe, CA.

Under general supervision, in the Department of Public Social Services Welfare to Work Program, the incumbent will develop employment opportunities by promoting various job programs to employers and community organizations; counseling participants in the developing of an employability plan; providing assistance in obtaining employment or appropriate training, and perform other related duties as required. The incumbent is required to travel to offsite locations and events as needed.

The most competitive candidates will have experience counseling and/or training individuals in employment services (such as resume writing and employment interview skills); presenting and/or conducting training sessions; knowledge of Microsoft Office Suite; strong customer service skills; strong written and verbal communication skills .

*All applicants who indicate bilingual skills on the application are required to take a Spanish bilingual assessment. (Level 2 - Speaking & reading comprehension)

The level at which the position will be filled is at the Department's discretion and is based on candidate qualifications.

The Employment Services Counselor I is a natural progression underfill for the Employment Services Counselor II. Incumbents are eligible to promote upon completion of training, meeting the minimum qualifications, and receipt of a satisfactory performance evaluation.

Meet the Team! The Riverside County Department of Public Social Services (DPSS) is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community.

EXAMPLES OF ESSENTIAL DUTIES
• Solicit and develop sources of employment for participants; explain program benefits and requirements to potential employers and community organizations.

• Initiate cold calls to potential employers; attend job fairs and other functions to solicit jobs; promote participation in various employment programs.

• Interview, screen and counsel participants regarding employment barriers; advise participants regarding alternate training and employment opportunities.

• Evaluate participants interests, education, and experience to determine possible program placements; develop plans to further participants entry into the labor market.

• Arrange supportive services and refer participants to appropriate training and employment services; monitor and evaluate participants progress and attendance.

• Counsel participants in interviewing skills, techniques, and etiquette for employment interviews; follow up on participants after placement in jobs to assist with work related problems.

• Administer and determine suitability for Lump Sum Diversions.

• Facilitate Self Sufficiency Through Employment (SSTE) Workshops.

• Conduct home calls to promote participation in employment programs; assist in overcoming barriers and provide job leads.

MINIMUM QUALIFICATIONS
EMPLOYMENT SERVICES COUNSELOR I ($52,949.40 - $70,350.00 Annually)

OPTION I Experience: One year of experience comparable to an Employment Services Technician with Riverside County.

OPTION II

Experience: Two years of experience comparable to an Eligibility Technician III with Riverside County.

OPTION III

Education: Completion of 30 semester or 45 quarter units of course work from an accredited college or university in social/behavioral sciences, education, public/business administration, or a closely related field. One year of interviewing experience, which included the placement and/or monitoring of clients in employment and/or training programs, may be substituted for 15 semester or 24 quarter units of the required education.

OPTION IV

Experience: Two years of professional level experience in the personnel field, which included exposure to a wide variety of occupational areas, utilizing job placement and skills assessment.

EMPLOYMENT SERVICES COUNSELOR II ( $60,795.00 - $76,969.20 Annually)

OPTION I
Experience: One year of as an Employment Services Counselor I with Riverside County.

OPTION II
Experience: Two years of professional experience in vocational, educational, or motivational counseling, employment development, training, and/or employment agreement negotiation and monitoring, or vocational testing and assessment. Experience must have included one year in a California county welfare to work program.

OPTION III
Experience: One year of experience comparable to an Eligibility supervisor with Riverside County.

ALL OPTIONS
Knowledge of: Principles and techniques of counseling, vocational guidance, and occupational placement; social and psychological problems of unemployment or vocational adjustment faced by disadvantaged persons; wide variety of occupational job duties and requirements; public social service agencies and their services; general labor market trends and economic conditions.

Ability to: Promote concepts of hiring welfare recipients to employers and the community in order to obtain employment for SSTE Workshop participants; assess and evaluate the employability of participants in job programs; counsel and motivate participants; mediate and resolve conflicts between job program participants and employers; establish and maintain effective working relationships with disadvantaged participants, employers, community service agencies, members of the public, and staff; communicate effectively in written and oral form; maintain case records. Proficient computer skills preferred.

SUPPLEMENTAL INFORMATION
Other Requirements
License/Certificate: Possession of a valid California Driver's License may be required.

Assessment: Minimally qualified candidates will be required to pass a computerized assessment in order to be considered for this position.

What's Next?
Open to All Applicants
This recruitment is open to all applicants.

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APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies

Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com .

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

• 
  Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.


• 
  Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.


• 
  Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.
  

A new member is defined as any of the following:

A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.

A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.

A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0< 3 year = 80 Hours (10 Days)

4< 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year.

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

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