Job Description:


Location: Charlotte, NC, USA
Req Number: Req# 167
Date Posted: Posted Wednesday, October 30, 2024

We are looking for a highly skilled Sales Operations Specialist to join our team. This position calls for a willingness to adapt to changing priorities and learn different tools. As a key contributor to our team, you will need to work collaboratively with teams across multiple departments and locations. Your ability to coordinate efforts and drive results will be critical to your success in this role.

In This Role You Will:

• Business Processes & Operations
  • Assist in the development and ongoing improvements made in various tools including but not limited to Outreach, Highspot, and Gainsight.
  • Troubleshoot, refine and optimize Sales processes to enhance efficiency.
  • Maintain high levels of process efficiency and data quality.
  • Maintain pre and post-sales internal documentation in Sharepoint.
  • Assist in performance tracking with report creation/iterations and dashboard creation using various tools.
  • Support the Tech Touch journey with data reviews and process improvements.
  • Cross-Functional Collaboration: Partner closely with different teams to align sales operations initiatives with overall business objectives and adhere to cross-functional collaboration.
• Knowledge of DE Services
  • Develop exceptional knowledge of all Discovery Education services and how they integrate.
  • Maintain an understanding of industry trends, current events, and anything that may impact the business by reading professional publications and researching all product enhancement releases related to the tools used.

Core Competencies for Success:

• The ideal candidate for this role will possess a growth mindset and a passion for K-12. You are a detail-oriented, tech-savvy professional passionate about optimizing processes and tools. You thrive in a dynamic environment and are adept at learning different tools and systems. Your analytical skills enable you to troubleshoot issues and suggest process revisions, contributing to the organization's overall success. You are proactive, and organized, and possess strong communication skills.
  • Demonstrate exceptional interpersonal skills.
  • Understand new technologies and be able to adapt to new tools as needed.
  • Communicate workload focus regularly (daily, weekly, etc.).
  • Demonstrate a “problem solving- solution-oriented” approach.
  • Be knowledgeable of and adhere to all company policies and procedures.

Credentials and Experience:

• A minimum of 1 year of experience in sales operations or a similar role.
• Strong communication, interpersonal, presentation, organizational, and verbal/written communication skills required.
• Attention to detail and the ability to manage a diverse workload.
• Ability to work as a team and in a fast-paced environment.
• Legal right to work in the United States

This role is designed to be a hybrid role in Charlotte, NC.

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At Discovery Education, we are fulfilling our mission of preparing learners for tomorrow by creating innovative classrooms connected to today's world.

Serving more than 4.5 million educators and 45 million students, available in approximately half of U.S. classrooms and primary schools in the UK, and more than 140 countries around the globe; we are on a journey to transform teaching and learning though innovative partnerships with school districts, states, ministries of education, and other like-minded organizations.

We have built an award-winning and highly reputable organization because of talented and driven people who work together to accelerate student achievement by tapping into students' natural curiosity and desire to learn by capturing their minds and imagination through the fascination of Discovery.

Why Join Discovery Education?

Discovery Education believes empowering each team member is vital to cultivating high performing, highly engaged teams. Being a part of our team means we partner together to achieve mutual goals. To this end, Discovery Education offers a robust and comprehensive insurance package. You can find a complete listing on our Career Page.

Along with traditional insurance offerings, our inclusive offerings center around:

• Career Development Ownership - Be the driver of your success!
• Continuing Education AND Tuition Reimbursement Programs
• Mentorship program and collaboration with veteran leaders
• Constant opportunities for cross-functional training and skill building
• Uncapped career growth

Team Member Wellness – When you feel great, you do great work!

• Leave for life’s moments including 7 recognized holidays
• Take PTO without the vacation guilt
• Up to 12 weeks of Paid Parental Leave
• Annual Winter Holiday Break (typically the last week of December)

This opportunity is perfect for people interested in joining a high-performing, collaborative team, who enjoy a dynamic industry, and are excited about high-impact, project-based work.

Inspired? We would love the opportunity to review your candidacy! Select the blue “Apply Now” button at the bottom left of the screen to begin your application.

Discovery Education is an equal opportunity employer. Discovery Education is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or, genetic information.

Other details

Pay Type Hourly

PI254028795

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