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Job Description:
The Operations & Administrative Coordinator (SAS) provides coordination and oversight of SAS's daily operations, including staff and space calendars, communicating with and scheduling student intake meetings, data collection and tracking, supervision of signature departmental operations, internal and external departmental communications, management of program budgets and purchases, and supervision of student office coordinators. The person in this position plays a critical role in cultivating an inclusive and welcoming Brown campus community environment as the initial point of contact for disabled students, parents, faculty, and staff. This position provides office management for the department, administrative support to SAS staff, information sharing across a broad constituency and diversity of situations, including assessing initial response and support for those with temporary and permanent disabilities and a diversity of intersectional identities. The position requires excellent judgment, tact, and compassion in any initial and ongoing contact with the Brown community and outside agencies and resources. The SAS Operations and Administrative Coordinator must be a customer service-oriented, proactive individual with superior organizational, time management, and interpersonal communication skills. They must be adept at problem-solving, swiftly addressing challenges as they arise, and be known for their ability to quickly learn and adapt to new procedures, processes, technologies, and strategies.
The position requires regular and ongoing collaboration across the Brown University community including Campus Life & Leadership departments and personnel, Health & Wellness departments and personnel, the Department of Public Safety, Facilities, Financial Planning and Analysis and Operations, and Human Resources. The SAS Office Manager must work with a diverse and multidisciplinary team of colleagues providing these services. They will actively promote diversity and social justice through critical and compassionate communications and understanding.
Note: This is a term-limited position anticipated to December 20, 2024 with possibility to extend based on operational need.
Job Qualifications
Education and Experience
Bachelor's degree or equivalent combination of education, skills and experience required.
3-5 years of related experience in a similar environment.
Experience with Microsoft Office and Google Suite are required. Ability to learn new technology systems (e.g. Clockwork) and ability to produce reports required.
Working knowledge of graphic arts software and programs such as Canva
Preferred experience with Qualtrics or other data collection software.
Knowledge of accessibility / disability policies, laws, regulations, and best practices in higher education preferred
Preferred experience with Clockwork and Banner or other client scheduling and records software
Job Competencies
Strong planning and organizational skills.
Knowledge of personal computing technology and social media.
Familiarity with financial and budget development and planning.
Strong interpersonal skills in a team setting and on an individual basis.
Tact and patience in working with diverse students with intersectionality of identities.
Sensitivity to cultural differences in learning.
Demonstrated ability to support a community of diverse perspectives and cultures in an inclusive environment.
Overall proficient skill-level in Google formats and Microsoft Office 365, which includes: Word, Excel, Power Point.
Willingness and ability to learn new software and hardware.
Knowledge of federal and state regulations regarding ADA and compliance in higher education is a plus.
Background Check: Criminal and Education
Benefits of Working at Brown:
Information on the Benefits of Working at Brown can be found here.
Recruiting Start Date:
2024-10-17
Job Posting Title:
Operations & Administrative Coordinator
Department:
Student Accessibility Services
Grade:
Grade 8
Worker Type:
Employee
Worker Sub-Type:
Seasonal/Intermittent (Fixed Term) (Seasonal)
Time Type:
Full time
Scheduled Weekly Hours:
37.5
Position Work Location:
Hybrid Eligible
Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.
