Ensures current systems comply with government regulations and Federal Contractor requirements.
Manages host environment to ensure proper tuning and sufficient capacity.
Manages broad area virtual private networks, fixing network and connectivity issues, and ensuring sufficient network redundancy to off-site locations.
Configures servers and ensures optimization of network, servers, applications and databases.
Assesses software and hardware for update requirements and implements when necessary.
Conducts root cause analysis of any network issues.
Oversees IT ticket system and ensures tickets are handled efficiently and timely.
Supervises Helpdesk team and ensures team is trained on how to deal with service-related issues.
Identifies and implements the most effective cloud-based solutions.
Creates roadmaps to meet goals for prototypes and infrastructure requirements.
Ensures maintenance tasks on network infrastructure are performed.
Assesses and improves software deployment process.
Executes project implementation plans.
Creates and executes strategies for network repairs when needed.
Creates and tests recovery strategies.
Conducts quality assurance processes to ensure the use of best practices and implements standardization.
Interacts with members of other technical teams.
Performs all other duties as assigned.
Requirements:
Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Required Experience:
Bachelor's degree in information systems, computer science or related area of study.
At least 8 years of related experience (specific requirements listed below). Must have at least 3 years of supervision experience.
Azure AD (AAD / Entra ID)
AD Connect
Conditional Access
Multi-Factor Authentication
Self-Service Password Reset (SSPR)
Azure
Virtual Machines
Azure Backup
Pricing and Cost Management
Microsoft
Windows 10, Windows 11 Desktop Support
Windows Server 2012r2, 2016, 2019, 2022 Support
Microsoft Active Directory Services (ADDS)
Network Policy Services (NPS)
Domain Naming Service (DNS)
Dynamic Host Configuration Protocol (DHCP)
Office 365
Intune Management
Exchange online management
OneDrive management
Teams' management
Secure Score Management
Preferred Experience:
Azure AD (AAD / Entra ID)
SAML and enterprise app management
Privileged Identity Management (PIM)
Azure
Virtual Networks
Virtual Network Gateway
Office 365
Intune Autopilot management and configuration
Defender for Office 365 management and configuration
Defender for Endpoint management and configuration
SharePoint management and configuration
Datacenter
VMware datacenter deployment and management
SAN experience a plus
HP Proliant server experience a plus
Networking
Aruba and Cisco routing and switching experience a plus
Fortigate and Palo Alto firewall experience a plus
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must be able to sit/stand for long periods of time.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Light to moderate noise levels
Moderate to low light levels
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
