At Third Federal, named for five years in a row as “One of the Best Companies to Work For" in America by Fortune magazine, we offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities.

We are looking for a high energy, enthusiastic, customer focused, loan professional that enjoys creating great customer experiences by providing excellent customer service and communication.   The candidate must possess strong interpersonal skills and thrive in a team based setting. 

This position is responsible for: working with prospective customers seeking a Home Equity Line/ Loan, refinance or conventional mortgage loan; providing loan details, calculating payments, ratios, closing costs and program information to assist the prospective customer in choosing the appropriate product; taking applications and maintaining close contact with the borrower, realtor, and seller throughout the process to ensure a stress free close or refinance. 

We provide loan training for this position.  Our loan administrators are not on commission so that they are able to focus on doing what’s right for the customer.

Qualifications:

• Excellent customer service skills


• Excellent written and verbal communication skills


• Retail financial experience or loan processing experience preferred


• Demonstrated ability to work independently while contributing to a team environment


• 1st Mortgage loan experience a plus


• High School Diploma or GED.

The open position is located at our Cincinnati Mortgage Loan Production Office, 6200 Muhlhauser Rd,, West Chester, OH 45069

We offer a pleasant, customer service oriented work environment, competitive compensation and comprehensive benefits package.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description