Job Description:

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Maintenance Duty Manager

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ABOUT TAMPA INTERNATIONAL AIRPORT

Tampa International Airport is widely regarded as America’s Favorite Airport and was recently named the #1 Large Airport in North America by J.D. Power. As the premier gateway for the West Coast of Florida, TPA serves more than 23 million passengers annually and serves as a top economic engine for the Tampa Bay region and the state of Florida.

The Hillsborough County Aviation Authority, which operates and maintains TPA and the county’s three general aviation airports, is always seeking the very best people to serve its passengers, community, and fellow employees. Named a Tampa Bay Times Top Workplace in Tampa Bay for five straight years, the Authority has more than 650 employees in more than 20 departments, representing a talented, diverse, and engaged workforce. The organization offers excellent health, dental, vision, and retirement benefits, competitive pay, paid parental leave, Health and Dependent Savings Accounts, wellness reimbursement, training opportunities for career advancement, and much more. The Authority holds strong to its mission of serving the region and operates daily on five values: Teamwork, Excellence, Vision, Hospitality, and Community.

Join an award-winning team and see why Tampa International Airport and the Aviation Authority are among the most beloved institutions and workplaces in the Tampa Bay area.

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POSITION OVERVIEW

The Maintenance Duty Manager reports to the Director of Maintenance Operations; this position ensures optimal maintenance and upkeep of airport facilities, systems, and equipment in adherence to industry benchmarks. The primary focus is on meeting and surpassing customer expectations regarding safety, security, aesthetics, convenience, reliability, and value. This encompasses overseeing terminal buildings, Hillsborough County Aviation Authority (HCAA) owned structures, roadways, airfield pavements, parking facilities, and grounds. The Maintenance Duty Manager (MDM) spearheads Maintenance Department activities and personnel during non-regular hours, weekends, and holidays. This position involves being the primary point of contact for emergency situations and managing maintenance contracts while supporting various administrative and technical functions.

COMPENSATION

$73,008.00 - $76,003.20 

WORKPLACE TYPE

• 100% On-Site

POSITION ROLES & RESPONSIBILITIES

Operational Leadership:

• Represent the Maintenance Department during off-hours, weekends, and holidays to relevant airport departments.


• Provide consistent leadership and decision-making for shift personnel.


• Act as the departmental liaison during Automated People Mover (APM) outages.
  
  
  
  Quality Assurance and Inspection:


• Conduct inspections for Quality Control/Quality Assurance of facilities and equipment.


• Determine service needs and personnel/vendor requirements.
  
  
  
  Contractor Management:


• Manage, coordinate, and monitor contractor performance for assigned contracts.


• Develop project schedules, ensuring timely completion and efficient resource management.


• Ensure satisfactory completion of work by staff/contractors.


• Provide feedback and manage deficiencies efficiently.
  
  
  
  Maintenance Administration and Personnel Development:


• Track maintenance activities via a computer-based management system.


• Handle administrative tasks within the Work Control section.


• Offer guidance for optimizing the Work Order System.


• Implement and oversee goals and objectives, generating reports and tools for analysis.


• Procure specialty maintenance services and systems, including specification development.


• Focus on personnel development.


• Provides operational supervision of in-house trade sections and contracted service providers.


• Provides feedback on the performance of overnight staff.
  
   

REQUIRED FOR ALL HCAA JOBS

• In the event of an emergency or disaster that impacts the Hillsborough County Aviation Authority (HCAA), an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department or the HCAA Emergency Operations Center (EOC). Such assignments may be before, during, or after the emergency/disaster.


• Complies with all HCAA Policies, Procedures, and Standards.


• Performs other duties as assigned.

REQUIRED QUALIFICATIONS

• Five (5) years of progressive experience in managing maintenance operations, particularly in a complex and large-scale setting like an airport, with experience in managing both in-house and outsourced resources.


• Experience may substitute on a year-for-year basis for the required education.

LICENSES AND CERTIFICATIONS

• Facility Management Professional credential (FMP) from the International Facility Management Association (IFMA) within 9 months of hire. Required


• Completion of the National Incident Management System (NIMS) courses ICS-100, ICS-200, ICS-700 & ICS-800, within six (6) months of hire. within 180 Days Required

PREFERRED QUALIFICATIONS

• Bachelor's Degree in Facility Management, Business Management, Engineering (especially if the role involves technical maintenance), Aviation Management, Operations Management, or another related field.

KNOWLEDGE, SKILLS & ABILITIES

• Demonstrate the ability to provide consistent leadership and effective communication to personnel during non-regular hours, weekends, and holidays.


• Strong interpersonal skills to act as a departmental liaison with various airport stakeholders.


• In-depth knowledge of Quality Control/Quality Assurance processes for facilities and equipment.


• Ability to conduct thorough inspections to determine service needs and resource requirements.


• Proven experience managing, coordinating, and monitoring contractor performance for maintenance contracts.


• Strong project management skills, including the development of project schedules and resource management.


• Ability to ensure satisfactory completion of maintenance work by staff and contractors.


• Effective feedback and deficiency management skills.


• Proficiency in utilizing computer-based maintenance management systems.


• Administrative skills to handle tasks within the Work Control section.


• Expertise in guiding and optimizing Work Order Systems.


• Ability to implement and oversee goals and objectives, generating reports and tools for analysis.


• Knowledge of procurement processes, specifically in acquiring specialty maintenance services and systems.


• Experience in specification development for maintenance services.


• Ability to focus on personnel development within the Maintenance Department.


• Management skills in overseeing in-house trade sections and contracted service providers.


• Knowledge of facility management principles and practices.


• Familiarity with airport operations, especially in a large commercial or institutional setting.


• Understanding of emergency response protocols and the ability to act as the primary responder for all emergencies.


• Completion of National Incident Management System (NIMS) courses ICS-100, ICS-200, ICS-700 & ICS-800.

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TPA MISSION STATEMENT

To be a major driver in the economic growth of the Tampa Bay Region. We will be leading-edge innovators to create global access and extraordinary customer experiences through our people and facilities to build prosperity for our stakeholders and the region.

TPA VISION STATEMENT

To be a vibrant aviation gateway for Tampa Bay, providing access and economic opportunity for our stakeholders.

The Aviation Authority-Tampa International Airport provides equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership, or non-membership in an employee organization, or based on personal favoritism or other non-merit factors.

The Aviation Authority-Tampa International Airport is an equal opportunity employer and welcomes and encourages applications from minorities, veterans, and persons with physical and mental disabilities and will reasonably accommodate the needs of those persons in the application and testing process. The decision on granting reasonable accommodation requests will be on a case-by-case basis.

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