As a Dedicated Loan Specialist (formerly known as an Assistant Loan Officer), you support your Loan Officer in helping Veterans and service members understand the VA loan benefit and get them started with the process to obtain a loan. You will often serve as the first point of contact with borrowers.
We are currently accepting applications from amazing candidates for opportunities throughout 2025!
About you:
Embrace the Grind: You thrive in an environment that demands persistence and are undeterred by repetitive tasks, viewing them as opportunities to refine your sales acumen.
Self-Propelled Achiever: Fueled by an unwavering drive, you set ambitious sales targets and relentlessly pursue them, consistently pushing the boundaries of your performance to not just meet but exceed monthly sales goals.
Master Communicator: With exceptional written and verbal communication skills, you craft compelling sales narratives that engage borrowers and drive conversion.
Champion of Integrity: Integrity isn't just a word to you; it's the cornerstone of every interaction, reflecting a deep-seated commitment to uplift and empower those around you.
Team Dynamo: You thrive in team settings, bringing a positive energy that inspires collaboration and drives collective achievements in reaching sales goals.
Solution- Oriented Problem Solver: Armed with quick wit and sharp instincts, you possess a knack for swiftly resolving issues, ensuring seamless operations in even the most tumultuous environments.
Agile Innovator: In the fast-paced world of sales, you embrace change with enthusiasm and creatively identify solutions to complex problems.
Dedicated Loan Specialists may have a schedule outside of normal business hours (including evenings & weekends) depending on the guidance and needs of your Loan Officer. While there is some flexibility to set your own schedule, it is done so alongside the goals set by your specific Loan Officer.
This role is an mid-level position into our company, where mortgage experience is a plus, but not a necessity. We are eager to teach you all the things you need to know to be successful. We're always looking for individuals who are passionate about what they do and will deliver results with integrity, while enhancing the lives of those around them. In fact, those lines are right from our values.
Job duties will vary upon assignment but may include:
Contact new borrowers primarily via phone, voicemail, and text to educate and assist them on the loan process, utilizing strong communication and negotiating skills to overcome objections.
Conversate with borrowers and obtain and/or verify information and documentation.
Evaluate borrower credit for pre-approval or denial of loan applications.
Make initial contact and respond promptly to customer inquiries to collect borrower financial and credit information.
Process borrower credit information through online approval system.
Inform borrowers on future loan documentation requests, including borrowers' income and asset information.
Actively contribute to making the team and culture stronger by assisting with other duties as needed.
Must be NMLS licensed or become licensed upon employment.
We're looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.
Learn more about us on Glassdoor and our career site at vu.com/careers
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Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.
