Position Overview: The purpose of this position is to ensure timely billing and collection of incoming payments and managing accounts that are due. Individuals that will be successful in this role are those who are detail-oriented, possess the ability to multitask, and enjoy working in a fast-paced environment.
Duties and Responsibilities:
Include but are not limited to:
Prepare and post customer payments to correct accounts.
Make daily deposits for incoming funds.
Set up customer ACH requests.
Record return checks
Review and apply merge journals daily.
Process customer write-offs
Assist branch locations on customer account inquiries.
Reconcile discrepancies and past-due amounts on customer accounts.
Monitor and respond to customer inquiries regarding their accounts.
Serve as a backup for all other AR processes as needed.
Performs other duties as assigned.
Skills and Qualifications:
Possess the ability to multitask.
Must be organized and detail oriented.
Excellent customer service skills
Excellent verbal and written communication skills
Possess the ability to work independently.
Able to work in a fast-paced environment with high volume work.
Understand basic accounting.
Possess the willingness to learn.
Education and Experience:
High school diploma or equivalent required
Six months of AR processing experience, preferred.
Proficient in Microsoft Office Suite or related software, as well as other accounting software programs
