As a Privacy Program Manager, Critical Incident Response, you will help a dynamic team within the Privacy organization manage the Meta Privacy Incident lifecycle from initial identification through completion of remediation tasks. By taking the lead on coordinating the response to complex privacy incidents spanning multiple teams and varied severity levels, you will ensure that incidents are identified, reported, investigated, and resolved in a timely and effective manner.
Privacy Program Manager, Critical Incident Response Responsibilities:
Coordinate the investigation response efforts of cross-functional teams, including Legal, Policy, Communications, and Engineering on complex privacy incidents, ensuring appropriate and timely decisions and actions required to contain and mitigate the impact of the incident are made
Establish and maintain strong working relationships with key stakeholders, including Legal, Policy, Product and Engineering teams
Provide leadership and guidance to cross-functional teams during incident response efforts, ensuring that all stakeholders are aligned and working towards a common goal with appropriate prioritization
Translate and summarize technical conversations for non-technical audiences, creating and delivering communications of facts and incident status appropriate for varied types of audiences from engineers to executives
Monitor incoming incidents and ensure they are properly categorized and actioned, including capturing and maintaining contemporaneous documentation of all aspects of Incident Response throughout the entire lifecycle of the Incident
Partner with Privacy Incident Response, Privacy Legal, Data Science and relevant engineering owners of incidents for the purposes of understanding the cause, scope and privacy impact of incidents
Support incoming audit and compliance tasks and champion necessary efforts to maintain compliance throughout the incident management lifecycle
Schedule, track, and follow up on incident remediation tasks
Identify and drive process improvement efforts that increase the efficiency and effectiveness of incident response operations and also help to instill best practices of current processes by engaging with and utilizing the incident response vendor team
Minimum Qualifications:
4+ years of experience in program management, consulting, business operations, technical program management, incident response or other operational discipline
2+ years of experience working in the domain of a corporate privacy incident response team with security and/or privacy compliance procedures (e.g. GDPR , CCPA, SOC2)
Preferred Qualifications:
6+ years of experience in program management, consulting, business operations, technical program management, privacy, incident response or other operational discipline
1+ year experience working with a corporate task/ticketing system recording and documenting privacy incidents and cases
Bachelor's degree in Computer Science, a similar technical field
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$97,000/year to $139,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
