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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
JOB SUMMARY This position gathers and verifies data for use in HR Technology and Systems (HRTS) project execution. This position executes HRTS project steps as assigned and generates reports when needed to support HRTS developmental plans. This position performs data queries, provides end-user support for Employee Lifecycle Systems issues of low to moderate complexity and creates and maintains project plans.
RESPONSIBILITIES • Manages testing scenarios and scripts and documents/submits defects • Manages reported production issues through help desk case management tool and works with internal work groups and external vendors on resolutions • Creates reports and analysis to support maintenance and audits of HR systems • Supports development of system job aids and system help text (e.g., PDF, PowerPoint, Video)
QUALIFICATIONS Requirements: • Must be located in the same geographical area as the job or willing to self-relocate • Must be willing and available to report to the corporate office on a daily basis • Microsoft Office 365 experience • Advanced Excel Skills • Ability to work independently with minimal instruction
Preferences: • College degree or international equivalent • Previous HR Systems experience with Software as a Service (SaaS) solutions (Workday, Service Now, Cornerstone) or HR functional knowledge of HR processes • Experience troubleshooting systems issues • Prior experience using Fountain • Prior experience using Workday • Strong reporting and data analytics skills • Ability to support global time zones as needed for systems testing and releases
Employee Type: Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
