Job Description:
Triumph Group

Responsibilities

We have an exciting opportunity for a mechanical Product Support Engineer (PSE) to join our Windsor, CT team. The PSE provides engineering support to various areas the business from design/development to manufacturing and field service. The PSE will be a technical expert for assigned product lines and will support and direct engineering activities for those products.

This position comes with a considerable amount of 1-on-1 and team interaction, and requires the ability to interface with customers, suppliers, and associates at all levels of the organization. This key opening is an excellent steppingstone for an individual looking to make a growth move in their career and offers opportunities for advancement within the Triumph engineering organization.

Coordinate specific aircraft program technical support activities including resolution of technical problems with in-service actuation systems products.
* Represent Triumph technically at airline and aircraft OEM as well as MRO customers.
* Foster good working relationships with customers, suppliers, and internal departments.
* Review and disposition non-conforming material.
* Troubleshoot and diagnose field return units and conduct root cause investigations.
* Coordinate the resolution of in-service product technical problems and execute reliability improvements through concept development, design, and validation with response to customer inquiries for assigned program(s) in a timely manner.
* Coordinate cost estimates and respond to customers' requests for quotation (design and/or requirements changes, product repair and upgrade, obsolescence, etc.).
* Prepare for and present technical materials internally and to the customer.
* Be cognizant, or possess a general awareness of project scheduling and budgeting processes, and an understanding of project performance indices (EV, SPI, CPI, etc.).
* Preparation of component specifications, test plans, and test reports. Lead and provide oversight of test activities (setup and conduct).
* Coordinate development of Component Maintenance Manuals, Service Bulletins, Service Letters, and Product Deviations Authorizations. Maintain field reliability data for assigned products.
* Prepare and conduct product maintenance and overhaul training.
* Provide technical support to suppliers, manufacturing, assembly/test, and MRO service centers.
* Actively participate in new program design/development activities.
* Participate in continuous improvement and lean manufacturing events.

Qualifications

* A minimum of BSME, or equivalent technical/aerospace degree is required.
* A minimum of 7 years mechanical and/or relevant experience in related field. Experience in design, development, manufacturing, and assembly, a plus.
* Ability to read and interpret design drawings with a good understanding of geometric dimensioning and tolerancing.
* Hands-on troubleshooting and fault isolation skillset (scientific method), particularly with actuation or vane motor/fluid handling equipment. Experience diagnosing root causes of failures, a plus.
* Self-motivated, dynamic, able to work independently with minimal guidance, and as part of a team.
* Ability to multi-task, execute cross-functional activities, and drive project milestones to completion, on time.
* Must have excellent communication skills with a strong background of technical writing experience.
* Strong MS Office (Word, Excel, Project, PowerPoint, Outlook) skills are required.
* The ability and willingness to occasionally travel.

Triumph Group and all its divisions and subsidiaries are Equal Opportunity/Affirmative Action Employers. Triumph Group provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contactTGIapplicant@triumphgroup.comto request assistance. Include the title of the position and location in the subject line of your email so we may direct your email to the appropriate person. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

"An Equal Opportunity Employer - Minorities/Females/Disabled/Veterans" We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other characteristic protected by law. Pursuant to International Traffic Arms Regulations (ITAR) and the Export Administration Regulations (EAR), applicants for SELECT positions will be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status in order to meet the minimum qualifications for those select positions. All inquiries related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

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