Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.
Compensation Range
Hourly: $25.45 - $34.10 (Amount based on relevant experience, skills, and competencies.)
About This Job
As a Sales Support Specialist, you'll join one of the fastest growing financial institutions in the country while also getting first-hand experience in all aspects of wealth management. You'll identify business leads using data analytics across our CRM and marketing CMS platforms. You'll also get a chance to interact with sales and marketing teams while leveraging the latest technology to uncover valuable growth opportunities for the business.
The main purpose of this job is to research leads/prospects/clients; identify key contacts and use marketing resources to generate interest through a variety of channels
Essential Functions
Create and interact regularly with the sales teams, (designated markets/regions) to gather and analyze business needs and goals with respect to pipeline growth for implementation into a sales campaign
Help the designated sales team find and utilize the appropriate prospecting and marketing resources for their campaign tactics
Use Pardot, a Salesforce.com Marketing Automation tool, to leverage the company's marketing automation platform as atactic for lead generation and nurturing campaigns. Individually input leads or run them through the Pardot/Marketing team for larger lists/
Identify high value prospects utilizing: Data.com, ZoomInfo, Insight360, DNB Visitor, and LinkedIn
Assist with basic Insight360, (our Salesforce.com CRM), activities including reviewing result and tracking dashboards and campaign activities. The fully vetted lists are then placed into the CRM and assigned to the individual sales personnel.
Participate in the AP Card Training Program, Richardson Consultative Training Program, and Salesforce.com and Insight 360 training modules to begin migrating to an outbound sales effort (6-9 months).
Coordinate with the Campaign Supervisor, to track the responsible campaigns and results to prove best practices or suggest areas for process improvement
When applicable, make recommendations or suggestions for an appropriate reach out or sales tactic. This could include editing or drafting communication or researching other competitor information to complete a lead generation/sales playbook
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Basic knowledge of sales-focused CRM, including Salesforce.com
Basic understanding of marketing strategy and concepts
Basic understanding of analytics
Ability to work in an Agile environment remaining flexible and adaptable, able to adjust to rapidly changing priorities
Analytical skills and a basic understanding of analytics
Ability to problem solve and adjust campaign strategies based upon data results
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel and Outlook
Education & Experience
Associate's Degree in Finance, Marketing, Business Administration, Communications, or related field, or equivalent combination of education and experience required. Bachelor's degree preferred.
1+ year sales or prospecting experience and Salesforce.com utilization required
***Level of role is determined by knowledge, experience, skills, abilities, and education
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Business Development Specialist - Commercial and Senior Business Development Specialist - Commercial job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $25.45 to $34.10 per hour. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.
#LI-Hybrid
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 1000 Walnut, Kansas City, Missouri 64106
