McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Position Description:
Responsible for ongoing customer support in the Home Health Administration (HHA) segment. Key responsibilities include the establishment of HHA program parameters including item formulary, creation of order rules, trunk bin order establishment, and insurance set up in accordance with customer requirements and McKesson program offering. Additional responsibilities include ordering and maintaining trunk stock, daily task tracking, and responsiveness to customer requests.
Key Responsibilities:
Daily support for Home Health Administration customers
Coordination with internal work streams to meet customer support requirements
On-going support of HHA program guidelines in accordance with customer needs
Actively participate in departmental assigned projects
Minimum Requirements:
0 to 2 years of relevant experience
Critical Skills:
Strong intermediate to advanced proficiency with Microsoft Access and Excel
Strong ability to manage competing priorities with varying deadlines
Proven successful in providing efficient and accurate deliverables within service level agreements
Outstanding written and verbal communication with the customer and cross functional internal teams
Proven successful in seeking solutions at the root level of problems
Additional Knowledge & Skills:
Prior healthcare experience strongly preferred
JDE experience
Analytical skills (VLOOKUP, CONCATENATE)
Task Management experience preferred
Organizational planning skills
Experience working in a high energy / fast paced sales support environment
Education:
HS Diploma or equivalent
4-year degree preferred
Physical Requirements:
General Office Demands
Career Level: P1
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$22.14 - $36.90
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
