Job Req ID: 25547

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

We are looking for a skilled and detail-oriented Rack Production Quality Technician to ensure that all server rack assemblies meet the highest standards of quality before being deployed to our clients or data centers. In this role, you will play a critical part in maintaining the quality and reliability of our server rack systems by conducting inspections, verifying components, and assisting in the continuous improvement of production processes.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

Rack System-Level Inspection:
• Perform detailed inspections of fully assembled server racks at various stages of production to verify compliance with technical specifications
• Conduct visual and functional assessments, including the verification of mounting hardware, electrical connections, cooling components, and overall structural integrity
• Identify, document, and communicate any defects or issues found during inspections, ensuring timely resolution with production teams

Quality Report Preparation and Documentation:
• Prepare and maintain comprehensive quality reports, documenting the results of inspections and any corrective actions taken
• Ensure that all paperwork is accurately completed and filed according to company and industry standards
• Track and report on recurring quality issues, providing feedback to improve production processes

Incoming Quality Control of Rack Components:
• Perform quality checks on incoming materials and components, such as structural parts, hardware, and electrical components, to ensure they meet the required specifications
• Work closely with the procurement and logistics teams to address any non-conforming components, ensuring only high-quality materials are used in production

In-Process Quality Assurance:
• Support quality control throughout the production process, conducting spot checks and audits to ensure continuous adherence to quality standards
• Collaborate with production staff to identify and rectify issues early in the assembly process, minimizing rework and delays
• Participate in root cause analysis for any recurring quality problems, helping to implement corrective actions and process improvements

Testing and Validation:
• Assist in testing server racks for load capacity, durability, vibration, and other performance metrics to ensure they meet operational requirements.
• Work with the engineering team to set up and interpret results from various tests, contributing to overall product validation.

Process Improvement and Feedback:
• Provide constructive feedback to production and engineering teams on ways to improve quality control processes
• Participate in continuous improvement initiatives aimed at enhancing product reliability and manufacturing efficiency

Additional Duties as Assigned:
• Carry out other production quality-related tasks as directed by your supervisor to support the overall quality assurance function
• Stay flexible and ready to assist in other areas of the production line as needed

Qualifications:

• High school diploma or equivalent; an associate degree or technical certification in a related field is a plus
• Minimum of 2 years of experience in quality inspection within a manufacturing or data center environment
• Familiarity with server rack systems, data center infrastructure, and related hardware components
• ISO 9001/13485/14001 experience is a plus
• Language: English is required, Mandarin is a plus
• Strong attention to detail and analytical skills
• Proficient in using measurement tools such as calipers, micrometers, and multimeters
• Ability to read and interpret technical drawings, schematics, and specifications
• Excellent communication skills, both written and verbal
• Proficiency in using quality management software and Microsoft Office Suite
• Certifications in Quality Control (e.g., CQI, Six Sigma) are advantageous

Physical Requirements:
• Ability to lift and move heavy equipment (up to 50 lbs) as necessary
• Comfortable standing, bending, and walking for extended periods during inspections
• Ability to work in various environments, including manufacturing floors and data centers

Salary Range

$27.00 - $35.00/hour

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.