Duties and Responsibilities for the Field Service Engineer:
The ideal candidate will reside in the Greater Chicago region , within 1 hour of a major airport.
Acts as immediate technical support for any and all field service issues on site or via phone support to customers or colleaguesTroubleshoots and commissions equipment and planned preventative maintenance on machinesProvides on-site and off-site customer trainingSupports sales representatives and other independent services to maintain a high level of service for our Anritsu customersTests and repairs equipment to ensure that product specifications are metFunctions as the liaison with OEMs on system communicationsAssists with management of the Anritsu showroom, demo equipment, and maintenance requirementsAssists with system demonstrations, acceptance testing, and sales callsCompletes X-Ray product testing and writes a corresponding report for the customer as requiredNetworks for new sales channel organizations in open territoriesManages emails, task lists, maintenance data documentation, and calendars in Outlook, Excel, Word, CRMUses a variety of hand and power tools and electric meters in performing duties including Precision Measurement Devices for State/Federal RSO regulationsComplies with safety regulations and maintains clean and orderly work areas