The Population Health Specialist is responsible for assessing, implementing, and monitoring healthcare options and services with the goal of engaging patients in accessing health services, thereby increasing the likelihood of improvement of the health status of identified populations.
This is a full-time, benefit eligible position working Monday-Friday, 8-hour shifts. This position works remotely but candidate may be required to be on-site one at times. *Position open to Missouri residents only*
Responsibilities Include:
Patients not currently in the practice:
Provide outreach to patients not currently receiving Health Center services using contact information provided by health plans for outreach activities
Encourage identified patients to access Health Center lines of service
Patients currently in the practice:
Use reports to proactively prevent care gaps, address existing care gaps, and provide follow-up by scheduling patients to address any identified care gaps
These could include specific health needs i.e. diabetics, pediatric patients, etc.
Follow-up with patients that miss preventative appointments and reschedule
Utilize available information to evaluate the effectiveness of services provided in producing the desired outcomes
Assist in a variety of initiatives and programmatic performance monitoring as determined by supervisor and senior management
Overall essential functions:
Passion for positive customer experiences
Collaborate with health care team to coordinate patient care
Educate patients to the services offered by the organization that can improve their health
Prioritize multiple tasks and demands while demonstrating an ability to foster relationships with patients and their caregivers to increase the likelihood of patient retention
Tracks, manages, documents, identifies, and reports patient data to contribute to program performance and fiscal outcomes, and improved patient outcomes
Demonstrates an impact on an increased number of kept and scheduled patient appointments
Demonstrates improvement in clinical quality measures through an increased number of wellness visits, screenings, chronic disease management follow-up, etc. to support overall clinical quality measure performance and value-based payment initiatives
Comply with all federal and state privacy laws
Proficient in Microsoft Office products, electronic health record, and electronic mail
Performs other duties as assigned by the Director of Population Health or senior management
High School/GED required
Bachelor's degree preferred
WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
At least three (3) years' experience required
Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness."
Why join us?
We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.
At Compass Health Network, these are just a few of the benefits that we offer as an organization:
We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!
Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.
