Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.
We are looking for a qualified Technology Integration Associate to provide administrative and break-fix support for mission critical Windows based systems. You will work as part of an experienced team tasked with maintaining and upgrading computer based physical security systems for a government entity.
Responsibilities
Respond to trouble tickets to ensure application uptime and system performance
Work individually and as a team to diagnose and resolve application issues
Execute preventative maintenance tasks to maximize application availability and identify system faults
Document all system modifications through a digital change control tracking system
Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
Perform pre-deployment end to end testing of all upgrades and major modifications
Perform on site installations of software upgrades and major modifications
Job Requirements:
Required
BS degree in Computer Science, or Engineering (Computer or Electrical), or relevant field.
Strong working knowledge of Windows Server and Client environments
Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)
Strong written and verbal communications skills
Ability to write technical documentation tailored to a varied audience
Working knowledge of Windows server and client hardware (Motherboards and components, storage, peripherals, etc.)
Working knowledge of network communications and IP addressing
Excellent problem solving and analytical skills
Excellent time management skills
Positive attitude and strong work ethic
Desired
Lenel OnGuard Certification, other enterprise grade access control system certification a plus
Verint Nextiva / VMS Certification, other enterprise grade CCTV system certification a plus
SQL Server: Ability to install, perform basic administrative functions and create scripts
Crystal Reports: Ability to create reports for SQL databases
Microsoft certification: Windows and/or SQL
Working knowledge of VMware: vSphere and Workstation
Working knowledge of Windows PowerShell
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
