Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.
Securitas Technology is seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on Securitas Technology products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.
Responsibilities
Respond to trouble tickets to ensure application uptime and system performance.
Work individually and as a team to diagnose and resolve application issues.
Execute preventative maintenance tasks to maximize application availability and identify system faults.
Document all system modifications through a digital change control tracking system.
Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
Perform pre-deployment end to end testing of all upgrades and major modifications.
Perform on site installations of software upgrades and major modifications
Minimum Requirements
High School diploma required or equivalent
Familiarity installing and troubleshooting low voltage equipment.
Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
Strong working knowledge of Microsoft Office
Strong written and verbal communications skills
Working knowledge IP addressing equipment
Excellent problem solving and analytical skills.
Excellent time management skills
Positive attitude and strong work ethic
Certifications in enterprise grade CCTV and Access Control systems a plus
Company training and industry leading certification program
Company Vehicle
Company Cell Phone
Medical, Dental, Vision, and Life Insurance
Company Paid Short Term and Long-Term Disability
401K with 60% Match up to 6% of salary
Paid vacation, holiday and sick time
Educational Assistance
Exceptional growth opportunities
Wide variety of employee discounts on travel, equipment, and more!
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
