Quality Services Supervisor at Nucor Corporation in Lewisville, Texas

Job Description:

Basic Job Functions:

• Oversee the day-to-day operations of the Claims Department.


• Provide leadership, direction, coaching and accountability to the team.


• Lead back charge negotiations and ensure field claims are handled timely, correctly, and with best solution or outcome for the customer and NIPG.


• Coordinating with other department leads to effectively Grow the Quality Culture within the division.


• Responsible for initiating and maintaining SOP's.


• Responsible for developing and maintaining performance metrics, dashboards and reporting.


• Oversee RCA (Root Cause Analysis) and CA (Corrective Action) tracking and reporting.


• Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead and uphold safety policies, procedures, and housekeeping standards at all times.


• Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

• 3 years' experience in Insulated Panel, Metal Buildings, Construction or Construction related field.


• High school diploma or GED equivalent
  
  

• Technical associate degree or bachelor's in business, Construction, or Engineering related fields.


• Formal negotiation training / coursework.


• Experience leading teams as team lead, supervisor, or project lead.


• Previous Claims Management Experience.