Job Description:

About Baltimore City Community College

Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College's campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body.


* Based on the annual unduplicated credit and non-credit headcount for FY 2023.

Requisition Number: 2023-173

Posting Start Date: 9/19/2023

City: Baltimore

State: MD

Minimum Education: Associates
Additional Documentation: YES

Compensation: Commensurate with Experience
Accounts Clerk IIIDescription/Job Summary Under the Division of Finance and Administration, the Office of Student Accounting serves as the central billing and collections department for Baltimore City Community College (BCCC) providing statements of tuition, fees and other charges incurred by students. The Office of Student Accounting at BCCC also refund any overpayments and perform reconciliation of account receivables to the general ledger accounts. Baltimore City Community College is looking for energetic, reliable, adaptable, take charge, results driven accounting professionals to fill two Accounts Clerk III positions. Both positions will perform simple to complex customer service duties to service our students and staff. Position one will perform other primary duties related to processing student refunds and various student account maintenance functions. Position two will perform other primary duties related to verification of student account receivable postings, reconciliations and serve as a backup cashier as needed. Responsibilities/Duties

• Answer incoming calls and provide routine information in response to student account inquiries.


• Provide information to faculty, staff, students, and individuals or organizations outside of the College; explains accounting transactions; resolves accounting issues and discrepancies.


• Initiate, review, and maintain Title IV and Non-Title IV refunds, stop payments, and return refunds.


• Review, maintain, and process wires, tuition waivers and remissions, AmeriCorps payments, student account receivable updates/adjustments, and Workforce grant payments.


• Verify student account payment plans, waivers, and wire postings.


• Reconciliation of, including but not limited to, cash and non-cash adjustments, collection payments, waivers, wires, and Banner to general ledger.


• Maintain Central Collections Unit inventory.


• Maintain ECSI RecoverySelect accounts.


• Maintain student account hold codes.


• Perform cashier functions, including but not limited to, opening and closing of cash drawer, cash and credit/debit card payment processing, bus pass and parking ticket payment processing, and working fund check distribution.


• Assist and/or perform month and year-end reconciliations and audit requirements.


• Use Microsoft Office applications, FMIS, TouchNet, and ECSI to perform duties.


• Working knowledge of Title IV, Federal, and State applicable laws and regulations to perform job duties.

Required Qualifications

• Associate degree in Business, Accounting, or related field. May substitute work experience in lieu of degree on a year-to-year basis.


• Minimum of (2) years of related work experience in customer service, accounting, and/or accounts receivable.


• Proficient MS Excel user

Preferred Qualifications

• Bachelor's Degree


• (3) years' experience


• Experience working at an institution of Higher Education


• Knowledge of ERP Systems (Banner)

Benefits: BCCC is both a higher education institution and a State of Maryland agency. As a state agency, the College is able to offer full-time, permanent PIN employees a host of benefits including a competitive salary and tuition waiver and remission. This is in addition to medical, dental, vision, retirement, 22 days of Annual Leave, 15 days of Sick Leave, 3 Personal Leave days, and more. Contractual Staff may be eligible for select benefits as well.

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.


Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at 410-209-6007.


For more information, view the EEO - Know Your Rights and Pay Transparency Statement.

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