Assisting VA and/or Hazlewood beneficiaries with any claims or issues
Distribute information about VA and/or Hazlewood programs and educational benefits
Help Veterans and their beneficiaries with questions about benefits
Assist with processing required documentation for their benefits
Help maintain and organize files regarding military educational benefits
Student workers will provide excellent customer service to current, future, and potential students who may or may not be using a military educational benefit both in person and by phone
General office tasks such as scanning, shredding, auditing certifications, and indexing required documentation for students' military educational benefits
Communicate with the Veteran and/or dependent in a positive, patient, problem-solving, and optimistic manner
Refers Veteran and their beneficiaries to campus partner resources (e.g. VRE, VRC, Vet Center Outreach coordinator)
Helps to establish Veteran community on campus in collaboration with Veteran Student Organization through group meetings and outings
May provide outreach services
Answering phones
Other duties as assigned
Other Requirements for the Position:
Must be using a VA Educational benefit at SHSU
Pay as of now has to be 7.25/hr because this is a Federal program and the Federal Min. Wage is 7.25/hr
Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.
