PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
About Us:
At PayPal, we're redefining the future of finance through innovation and technology. Our mission is to democratize financial services and empower people and businesses to join and thrive in the global economy. Our core products, including PayPal and Venmo, are at the heart of our commitment to provide secure, fast, and convenient payment solutions to millions of customers worldwide. Join us in shaping the future of finance and be a part of a team where your work impacts lives daily.
The Role:
We are seeking a visionary and dynamic leader to serve as our Senior Director of Engineering, spearheading our Developer Operations team. This pivotal role involves leading test automation, Observability, Cloud and AI, Planning, and Software Development Lifecycle standards for the Small Business + Financial Services Engineering organization. This role will be central to improving overall productivity and operational excellence across this engineering organization and will have an opportunity to interface and influence numerous cross functional teams within other parts of the PayPal Engineering organization to improve enterprise wide processes and programs.
Job Description:
Key Responsibilities
Leadership and Strategy: Lead a global team of engineers, setting a clear vision and strategy for the Financial Services and P2P Payments engineering teams. Foster a culture of innovation, excellence, and continuous improvement.
Engineering Excellence: Oversee all aspects of engineering, ensuring the delivery of highly reliable, scalable, and secure financial products. Drive technical excellence, advocating for best practices in software development and architecture.
Collaboration and Partnership: Work closely with business, product, and design teams to align engineering initiatives with company goals. Be a key player in strategic decision-making, ensuring technical systems meet the evolving demands of our customers and stay ahead of the competition.
Operational and Financial Oversight: Ensure the organizational, execution, and financial health of the engineering teams. Manage budgets, resources, and timelines effectively, delivering projects on schedule and within cost constraints.
Works backwards from the Customer: Always frames solutions in terms of solving specific customer needs. Understands the market and especially what "good looks like" across existing solutions in the market.
Qualifications
Proven experience in senior leadership roles within software engineering, preferably in the FinTech sector.
Strong technical background in test automation and E2E test practices.
Excellent strategic thinking, with the ability to lead and inspire teams across global locations.
Demonstrated ability to collaborate effectively with cross-functional teams, including business, product, and design.
Strong financial acumen, with experience managing budgets and resources for large engineering teams.
Outstanding communication skills, capable of conveying complex technical ideas to non-technical stakeholders.
Additional Job Description:
Subsidiary:
PayPal
Travel Percent:
0
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PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is $144800 to $319000
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
Notice to Applicants and Employees who reside within New York City. Click here to view the notice.
