At Student Central, this position will be the first line of contact for Bursar, Parking, Registrar and Financial Aid inquiries.
Department-Specific Responsibilities
Processes payments as received, answers questions in person, by phone, and e-mail, and answers all questions efficiently and with accuracy.
Processes parking transactions in T2Flex, prepares visitor permits, and answers parking questions in person, by phone, and by e-mail.
Troubleshoots accounts for accuracy, including working with Office of the Registrar, Financial Aid, and University Bursar's Office for system issues.
Audits and adjusts Service Indicator holds monthly; audits various financial aspects of student accounts for accuracy via IUIE reports monthly or as needed.
Under close supervision, performs routine administrative tasks related to bursar accounts, such as applying tuition and fees and processing payments.
Audits bursar accounts and payments to ensure compliance with deadlines and applicable regulations; communicates discrepancies to supervisor and may assist with corrections.
Fields emails and phone calls, responds to inquiries and requests, and explains policies and procedures.
Helps students, parents, employees, sponsoring organizations, departments, and other constituents understand billing information, including deadlines, payment plans, fees, and processes.
Qualifications
EDUCATION
Required
High school diploma or equivalent (such as HSED or GED)
WORK EXPERIENCE
Preferred
1 year of experience in a financial setting
Experience working in Higher Education, as well as familiarity with FERPA
Related work experience in a university bursar, registrar, or related office
Experience working with student records database (PeopleSoft, OnBase, etc.)
SKILLS
Required
Proficient communication skills
Maintains a high degree of professionalism
Demonstrated time management and priority setting skills
Demonstrates a high commitment to quality
Work Location
Kokomo Indiana
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Multiple plan options for medical insurance
Dental insurance
Health Savings Account with generous IU contribution
Life insurance, LTD, and AD&D options
Base retirement plan contribution from IU, subject to vesting
Additional supplemental retirement plan options
Tuition benefit for IU classes
10 paid holidays per year
Generous Paid Time Off
Paid Parental Leave
Employee Assistance Program (EAP)
Learn more about our benefits by reviewing our online Benefits Brochure.
Job Classification
Career Level: Part Time Employee
FLSA: Nonexempt
Job Function: Part Time Employee
Job Family: Part Time Employee Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
