Job Description:

Overview

Job Title: Network Technician - Tier I

Job Location: Scott AFB, IL

Responsibilities

Trace Systems is seeking a Secret [or higher] cleared Network Operations Center (NOC) Technician to provide network services in support of the Ballistic Missile Defense System (BMDS) by monitoring & troubleshooting the long-haul connections that make up the Ground-based Midcourse Defense Communications Network (GCN).

The supported network is essential to the integrated, layered, ballistic defense system (BMDS) used to defend the United States, it’s deployed forces, allies, and friends against all ranges of enemy ballistic missiles in all phases of flight.

These connections, using technologies such as TDM & DWDM, can include transport devices such as MSPP, Promina, ODXC, Ciena CoreStream and 6500, ADTRAN, and SafeNet encryptors.

Providing Services over these long-haul connections requires the monitoring and troubleshooting of network devices, such as Juniper Routers. Network monitoring includes the use of programs such as Cisco Prime Optical, Cisco Transport Controller, IBM Netcool, and Sycamore SilvX.

Responsibilities will include, but not be limited to:

• Fielding phone calls from users opening tickets as required
• Responding to queued Remedy tickets
• Interfacing with other DISA technology NOCs
• Employing methodical telecommunications circuit/trunk troubleshooting techniques
• Reaching out to customers for coordination and resolution confirmation

This position involves shift work, which includes nights & weekends.

Qualifications

• Active, in-scope US Government issued Secret clearance.

• Due to the nature of the work and US Government required, US Citizenship is required.

• Secret (or higher) clearance
• 2+ years of working knowledge of Remedy Global Ticket Management System
• Relevant experience and expertise with at least one transport technology, i.e. OTN, MSPP, or ATM
• Basic knowledge of IP circuits and routers
• DoD 8570 IAT-II certification (Security+, CCNA-Security, etc.)

PI253692399

Salary: $53,000.00

Apply Now