When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar's Building Construction Products (BCP) division has an opportunity to join our sales organization as an Industry Territory Manager for small and compact equipment. This supervisory role oversees a team of 7, covering 7 Caterpillar dealers in the Western Region
Role Summary: Support dealers in the development and implementation of programs and processes to grow machine sales, attachments sales, parts and service, and CVA sales for BCP equipment in the Western Region. Increase share of industry customer spend on Caterpillar products and services and drive increased customer loyalty. What
You'll Do
Responsible for meeting/exceeding Business Plan Sales and Market Share (PINS, Growth) targets for all machines and attachments sold into a specific industry segment
Responsible for "selling the house" (integrated solutions) and assist in merchandising dealer service
Responsible for managing Merchandising Funds (i.e. Sales Variance) for machines while achieving Price Realization and OPACC goals
Responsible for development of Marketing Plans to Achieve Business Plan for machines and customer market segments
Responsible for overseeing service goodwill spending on all products within industry segment
Responsible to ensure customer satisfaction through management of product and commercial issues
Responsible for leading service tech reps for focus on quality to achieve key metrics related to Continuous Product Improvement (CPI), PIP and service capability
Responsible for leadership and supervision of the industry field reps, typically consisting of sales, application, service and/or product support to achieve goals
•Responsible for training and development of the district sales and service staff; sets objectives, establishes standards of performance and evaluates district staff performance; sales forecasts, objectives, work plans, and budgets
Demonstrate leadership in working with people from different backgrounds and cultures, internally and externally with the appropriate influence and ability to resolve differences.
Applicable Metrics are as follows:
Business Plan Achievement: Machines, Attachments, POS CVA, New Customer Growth Sales Growth: Machines, Attachments, POS CVA, New customer Growth
Forecast Accuracy for designated Industry - - both Business Plan and Rolling Forecasts
Customer Satisfaction: Machines
Sales Variance: Machines & Attachments
Participation and Closure Rates
What You Have
Relationship Management and leadership skills demonstrated through prior people, process or project management
Effective Communications and strong interpersonal skills
Industry knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters in sales, marketing, or product support.
Customer focus with dealer facing experience
Strong decision making and critical thinking skills with demonstrated relationship building and management skills
Ability to travel in territory 50%+
Top Candidates Will Also Have
Skills in value selling and negotiation
French language proficiency (verbal) desired.
Knowledge of company products and product applications, merchandising programs, and/or warranty practices and procedures.
Location & Travel
Work location: Boise, ID
Domestic relocation assistance is available ONLY to Bosie, ID.
Travel is 50%+ within territory.
Sponsorship/ISE is NOT offered
Additional location consideration: Seattle, WA
Final details:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status. #LI #Careers
Employee benefit details:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just an hourly wage because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a monthly bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, back
ed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range: $142,080.00 - $213,000.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
*Subject to annual eligibility and incentive plan guidelines . Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. Posting Dates: October 25, 2024 - November 7, 2024 Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
