By joining our team, you'll be part of our life-changing Mission and Vision. You'll work in a truly inclusive environment where diversity and equity are championed through words and actions. You'll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes - as we Advance Human Ability, together.
Job Description Summary
The Administrative Director is responsible for the administrative management of a clinical operating center including data analysis, problem solving, business planning, and project management. Shares responsibility with the Medical Director and the Clinical Director of the center for planning, developing, implementing, and evaluating the operations of the center consisting of a range of patients care activities. Is accountable with Medical Director and the Clinical Director for meeting established center standards for overall quality, patient care outcomes, financial performance, research, academic achievement, sound management practices and regulatory compliance. The Administrative Director will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Administrative Director will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.
Job Description
The Administrative Director will:
Accomplish Clinical Operating Center goal setting, strategic planning and policy development including the assessment of patient, referrer, managed care/payor satisfaction and expectations. Recommend related program and service development including structure, clinical protocols, performance standards, policies and business plans.
Participate in marketing analysis and promotional activities for the Center. Develop and maintain contact with referral sources, managed care organization and other key contacts.
Oversee center operations. Establish and manage progress against a set of clinical, service and financial outcomes that reflect optimal performance and are consistent with corporate standards and expectations. Practice continuous quality improvement. Maintain compliance with regulatory and accreditation requirements. Ensure a functional and safe environment of care.
Monitor and achieve desired financial performance of the operating center; develop operating budget and manage resources to budget and volume.
Implement a leadership strategy that cultivates a professional work environment. Recruit, hire, coach, and develop staff. Provide supervision, evaluate individual and group performance, and when necessary initiate discipline or termination of non-physician staff.
Advocate a scientific approach to patient care delivery and advance the academic mission of SRAlab by providing an exciting teaching environment, maintaining strong relationships with academic institutions and professional organizations and intra and extramural funding supporting research and publication.
Collaborate with leaders and staff in other centers toward the achievement of overall organization goals.
Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.
PRINCIPLE RESPONSIBILITIES--UNIQUE
Ensure compliance with the administrative policies and procedures of the clinical operating center and corporate administrative policies and procedures.
Develops and secures approval of the center operating budget; monitor compliance with revenue and expenditures and report on variances.
Perform financial analyses of operations, determining patterns and trends. Make recommendations regarding future development of the center's profitability and develop business plans.
Reporting Relationships Reports directly to the SVP, Chief Operations Officer
Knowledge, Skills & Abilities Required
Knowledge of clinical/business practice as normally acquired through completion of a Bachelors degree in rehabilitation-related allied health discipline/business administration. Masters degree preferred.
Licensure or registration in the State of Michigan, if applicable for professional discipline.
Minimum 10 years of related clinical/business work experience in an appropriate specialty area, including 3 years of supervisory or managerial experience with demonstrated ability to organize, develop and effectively manage a clinical business unit.
Quantitative and analytical ability to evaluate organizational and financial performance, to develop marketing strategy and forecast staffing needs.
Interpersonal skills necessary to provide effective leadership and communicate effectively with patients, patient families, referring parties, managed care organizations and payors, center and other RIC system-wide staff.
Working Conditions Normal office environment with little or no exposure to dust or extreme temperature.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Equal Employment Opportunity
ShirleyRyan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
