Job Description Summary

A Housekeeping Inspector's sets the tone for Sonesta's Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members while digging deep to find ways to create success for their team. They are responsible for conducting inspections of guest rooms, ensuring that they are clean, tidy and adequately supplied with amenities. Housekeeping Inspectors check for stains on carpets, linens, and towels and replace them if necessary. They also inspect bathrooms for cleanliness and proper functioning of toiletries and fixtures. Housekeeping Inspectors ensure that cleaning staff follows proper procedures to meet the hotel's standards. They identify areas that need special attention, such as high traffic areas, and ensure that they are cleaned daily to prevent the spread of germs. Housekeeping Inspectors must also accommodate guest requests and complaints in a professional and satisfactory manner. Housekeeping Inspector works under hotel housekeeping supervisors and the ability to work independently.

Job Description

• Check the condition and cleanliness of guest rooms, public areas, and back-of-the-house areas.


• Document and report any housekeeping issues, such as damaged or missing items, to the appropriate department or supervisor.


• Ensure that all cleaning supplies and equipment are properly stocked and maintained.


• Coordinate with housekeeping staff to ensure all tasks are completed in a timely manner and according to standards.


• Inspect guest rooms, bathrooms, and common areas for compliance with safety and health regulations.


• Train and supervise new housekeeping staff on cleaning techniques, safety procedures, and guest service standards.


• Conduct regular audits and spot checks to ensure quality control and consistency among housekeeping staff.


• Respond to guest requests and complaints regarding housekeeping services.


• Promote a positive image of the hotel or resort by maintaining high standards of cleanliness and guest satisfaction.


• Maintain accurate records and reports on housekeeping operations and performance.

• Carrying or lifting items weighing up to 50 pounds.


• Moving safely about the hotel.


• Handling cleaning products.


• Bending, stooping, kneeling.


• Attend and participate in meetings.


• Computer skills.

Additional Job Information/Anticipated

Pay Range

$17-18/ hour

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts


• Hospital Indemnity


• Critical Illness Insurance


• Accident Insurance

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.