Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment.
WHO WE ARE:
Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona. We are a third-generation family-owned company with over 3,700 employees across 30+ locations throughout Arizona, Nevada and portions of Eastern California. We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day.
WHAT WE OFFER:
Competitive Pay
Vacation & Sick Leave
Medical/Dental/Vision
401(k)
Tool Discounts/Tool Insurance
Technical Training & Professional Development Classes
And More
Empire technicians are the lifeline to our clients - trained professionals who work on machinery and equipment produced by Caterpillar, one of the leading large-scale mobile machinery manufacturers in the world.
We are seeking seasoned shop and field technicians/mechanics with experience in similar heavy equipment dealerships to join our third-generation, family-owned organization. We have 100+ job openings throughout our 30+ locations in Arizona, Nevada, and parts of Eastern California.
Join our team today!
EXPERIENCE:
Required:
At least six months of related experience in a similar role and environment.
Ability to speak, read, write, and comprehend English.
Keep safety as a priority in the work environment.
Ability to successfully complete a skills assessment. (eTRAIN test)
Valid driver's license.
Excellent client service skills.
Own and maintain required personal tools.
Strongly Preferred:
At least five years heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.
Proficient rebuilding/repairing machinery including hydraulics, electrical, powertrain, engines, and Tier IV Emissions systems, failure analysis procedures, warranty claims procedures…
If offered employment, the specific rate of pay and position grade will be determined based on applicable differentials and the candidate's level of experience and skill.
JOB DETAILS:
Shift
1 st /Day Shift
Location
In-Field
Schedule
Monday - Friday
Salary Range
$21.20 - $60.80 Per Hour
JOB SUMMARY:
Repair, recondition, weld, fabricate, service and prepare CAT and other Empire line allied machines and components for delivery. Diagnose and troubleshoot malfunctions and failures of machines, engines, machine systems and components. Work in adverse weather and other adverse situations presented by field working conditions. Accept all out-of-town assignments requiring extended overnight stays. Provide on-the-job training to helpers as assigned. Communicate, orally and in writing, information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations.
ESSENTIAL FUNCTIONS :
Diagnose and troubleshoot equipment malfunctions, metallurgical and stress failures. Ask for assistance in cases where the diagnosis has not been made within four hours.
Eliminate or recommend action to eliminate the source of the problem.
Prepare inspection and appraisal reports.
Comprehend and interpret sketches and diagrams including engineering drawings and blueprints.
Plan and control repair jobs. Analyze client requirements and determine the scope of work.
In advance of a service trip, arrange to take parts, tools, proper size welding rod or wire, technical publications and other material required to complete the job.
At the job site, organize the job sequence, and arrange with the dispatcher for all sublet or component rework required. Direct and coordinate the work of assigned helpers to minimize waiting, idle time, and inefficiencies. Monitor and control job progress.
Repair, recondition, weld, fabricate, and maintain equipment and components.
Prepare equipment for delivery. Remove and install components and parts. Disassemble and reassemble components.
Determine parts reusability in accordance with published reusability guidelines. Order replacements and arrange for repairs.
Service and maintain equipment (preventive maintenance), adjust (tune up), and test mechanical, electrical and hydraulic systems, and components.
Operate welding equipment. Perform arc welding, air arc, gas welding and cutting in vertical up, flat and overhead positions using correct temperatures and procedures for the type of material being welded.
Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures, and standards.
ADDITIONAL RESPONSIBILITIES:
Learn and use Empire and CAT procedures and systems.
Prepare Service Reports.
Maintain company equipment. Report repair or replacement needs to the supervisor.
Make warranty recommendations to supervision via job closing questionnaire.
Maintain good client relations. Assist the client in making repair or replacement decisions. Explain the causes of equipment operating difficulties and failures to clients and the corrective action necessary to prevent them. Handle all client concerns with tact and diplomacy.
Works within and promotes corporate values.
KNOWLEDGE SKILLS AND ABILITIES :
Demonstrated technical skill competence.
Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation.
Appropriate manner, conduct, and grooming adhere to company policy.
Ability to work cooperatively and communicate effectively.
Ability to obtain CDL.
Knowledge of CAT machine components and systems.
Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment.
Ability to maintain consistent attendance.
EDUCATION AND EXPERIENCE:
High school diploma or General Education Degree (GED).
Current driver's license.
Minimum of 6 months related experience.
Completion of TRAIN test evaluation.
Proof of current valid CDL if required by position.
Must be able to communicate (speak, read, comprehend, write) in English.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear.
The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
The employee is regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds.
Will be required to wear respirator and be cleared for respirator use by an approved medical provider.
Specific vision abilities required by this job include close, distance, and peripheral vision.
As part of the duties of this position, will be required to drive.
May be required to operate a forklift with appropriate certification(s).
This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat.
The noise level in the work environment is usually loud.
DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.
Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The "Know Your Rights" Poster is available here:
Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email us greatjobs@empire-cat.com and let us know the nature of your request and your contact information.
Empire Southwest is an EEO/Affirmative Action Employer
