Responsible for obtaining and verifying demographic and financial information for all inpatients and outpatients prior to or during the registration process.
Minimizes financial risk of providing services, by assessing patient financial status, verifying, and entering accurate patient information into EPIC TogetherCare system, obtaining signatures on all required hospital and regulatory forms, and obtaining applicable patient payments prior to or at time services are provided.
Responsibilities:
Excellent customer service skills are utilized in all dealings with patients, family members, physician offices, third party payers and co-workers.
Financial/insurance information is communicated to case management and financial counseling staff when appropriate. Completes all managed care notification requirements.
Maintains patient confidentiality, and always adheres to hospital privacy and security policies.
May be required to enter laboratory and radiology orders, when necessary.
What you will need:
High School graduate or GED
Ability to communicate clearly and effectively in both verbal and written form. Fluency in both English and Spanish preferred. Spanish may be required for this position in specific settings.
One-year experience in a hospital and/or other health care setting, preferably in registration, billing, cash collections or insurance requirements. Familiarity with third party/insurance payers and medical terminology preferred.
Proficiency in the use of computers. Specifically, Microsoft products and email.
Typing skills of 45 wpm or higher required.
Excellent telephone customer service skills, strong interpersonal communication, problem solving and organizational skills.
Willingness to transport patients by wheelchair, meet patient age-specific needs,
Ability to stand for long periods of time.
About us:
Holy Cross Health is a Catholic, not-for-profit health system that serves more than 240,000 individuals each year from Maryland's two largest counties - Montgomery and Prince George's counties. Holy Cross Health earns numerous national awards, clinical designations and accreditations across a wide range of specialties for providing innovative, high-quality health care services.
We were named one of America's 100 best hospitals.
Holy Cross Health is an Equal Employment Opportunity (EEO) employer. Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
