Job Description:

ABOUT THE POSITION

Riverside University Health System (RUHS) seeks multiple Temporary Health Services Assistants - DOPH who will be assigned to various units with Public Health in their Perris and Hemet clinics.

The incumbent in this position will provide emotional support to the mother and significant other through personal interaction and establishing relationships with participants from diverse backgrounds, and provide information on the effect of foods, medications, and home remedies on lactation within guidelines. The Temporary Health Services Assistant - DOPH will also be tasked with collaborating with other programs, setting up and facilitating peer support groups following the referral protocol referring to the IBCLC Acts, and advocating for breastfeeding in the community. Additionally, the incumbent will provide information on additional sources of help to the breastfeeding mother. RUHS - Public Health, Nutrition desires candidates with experience demonstrating good communication skills and knowledge of the WIC program.

Under direct supervision, assists professional staff within the Department of Public Health (DOPH) or other medical staff by providing a variety of client services, which includes basic administrative, clerical, and technical support services for clients/patients and the public; acts as a liaison between the Department of Public Health and the community; and performs other related duties as required.

Incumbents within the Health Services Assistant - Department of Public Health class is responsible for assisting the Department of Public Health professional staff by providing client services for a variety of health-related programs. Specific assignments vary on the particular branch or program to which they are assigned. Incumbents report to professional staff in the branch or unit to which they are assigned and, under the direction of a Medical Provider, perform a variety of duties including medical and nursing support duties for Physicians, Physician Assistants, Nurse Practitioners, and Registered Nurses.

TAP Benefits: Reasons to work for the County of Riverside - flipbook

Meet the Team!

The Riverside University Health System is here for you when you or someone you love is in need of help to achieve and maintain a life of whole health wellness and recovery. Can you see yourself here?

EXAMPLES OF ESSENTIAL DUTIES
• Establish effective lines of communication between the Department of Public Health and the community; provide basic information about health services, policies, and procedures to clients/patients and the public; provide outreach information/education of health programs to a targeted population and/or community.

• Assist professional staff in the Department of Public Health to teach and encourage development of good health habits and preventive care; teach health education classes to clients.

• Provide health counseling to low-risk clients; screen for eligibility for participation in health programs; provide second language interpretation support, as needed; determine client/patient progress and determine whether recommendations regarding health are being followed.

• Provide feedback, both verbally and in writing, to licensed professional staff regarding client needs and community responses to DOPH services and Programs; obtain and evaluate specific information regarding health problems in order to provide guidance and instruction; conduct formal and informal information sessions covering good health practices and available health services.

• Make referrals to health/social services resources and licensed professional staff; interview clients/patients to gather basic health-related information, such as health status, living conditions, diet, residency, mobility, parenting skills, health care needs, etc.

• Make home visits as appropriate; assist in developing health questionnaires, conducting surveys and recording appropriate case-related information; assist in developing health information flyers and pamphlets.

• Assist professional staff in arranging and conducting health education programs, demonstrations, special health conferences, and clinics in the community.

• Perform routine clinical procedures; may obtain test results, but does not interpret results; may collect specimens (non-invasive); may perform simple laboratory and screening tests, e.g. dipstick urinalysis, occult blood, ovulation tests, pregnancy urine tests, sedimentation rates, hemoglobin including hemacue, glucose, hematocrit, etc.

• Register clients/patients using related computer information at time of appointment; cut nails of otherwise healthy patients; may prepare patients for examination; may obtain medical history/chief complaint including allergies; take vital signs; may assist patients in ambulation and transfer; may maintain client/patient charts and schedule appointments for clinic and field staff.

• Perform routine clerical tasks through typing, personal computer, filing, answering phones, etc.; inventory supply needs and help obtain medical and office supplies.

• Upon approval of supervisor, coordinate and/or provide necessary transportation to clients.

MINIMUM QUALIFICATIONS
Education: Possession of a high school diploma, G.E.D. equivalency, or high school proficiency certificate. (One year of additional qualifying experience may be substituted for the required education.)

Experience: One year of experience that included public contact in a public health, medical services, or social or human services agency. (Education from an accredited college or university in public health, social or behavioral sciences, or closely related field may be substituted for the required experience on the basis of 9 semester or 12 quarter units of specified coursework for each year of the required experience).

Knowledge of: Basic needs and problems of disadvantaged groups; cultural and ethnic perceptions toward community service programs; understanding the causes and treatment of medical and/or public health problems, and the problems facing the educationally and economically disadvantaged; basic patient care techniques.

Ability to: Understand social and cultural factors important to behavior patterns; communicate effectively, both orally and in writing; establish and maintain good relations with a wide range of social and ethnic groups as well as professional staff and community members; obtain and record accurate information and perform routine clinical procedures; follow and implement activities according to written standardized procedures; recognize situations out of the scope of Health Services Assistant needing referral to professional staff; perform clerical tasks through the use of a personal computer, answering phones, filing, etc.

SUPPLEMENTAL INFORMATION

Veterans' Preference

The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here ( Download PDF reader ).

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/ .

Other Requirements

License/Certificate: Possession of a valid California Driver's License may be required.

What's Next?

This recruitment is open to all applicants.

Applicants who are current County of Riverside employees and/or current employees of RUHS - Public Health may be considered before other applicants depending on the volume of applications received.

Qualified applicants may be considered for future vacancies throughout the County.

Temporary Assignment Program (TAP)

About TAP
The Temporary Assignment Program (TAP) recruits and hires temporary employees for all County departments. TAP assignments are a great way to learn about working for the County while working on a temporary, at-will basis.

TAP Benefits

Take advantage of this initial opportunity to elect coverage for yourself and your eligible family members. Your initial eligibility period is within the first 60 days of your employment. Click the TAP Benefit link above to view the plan design, eligibility rules, effective dates, costs, and how to enroll online.

Application Period

BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.

Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.

Include relevant work experience details on your resume and/or application.

Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.

All applicants must provide a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account before the closing date of the job posting. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).
For specific questions regarding this position, please contact Jammie Smith at JaSmith@rivco.org

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APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies

Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com .

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

• 
  Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.


• 
  Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.


• 
  Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.
  

A new member is defined as any of the following:

A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.

A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.

A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance)

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

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