Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials.
Job Summary
This position will interact with Customer Service, Operations, Finance and Sales on related tasks as needed. The primary areas of responsibility will include, but not be limited to, resale purchasing, costing of resale goods, price list maintenance within ERP system as well as distributed versions and local management of marketing collateral.
Job Responsbilities
Communicate with sales team and other departments (finance, operations, marketing) to ensure a positive customer experience
Manage sample delivery program
Maintain sample log
Pack and ship products for delivery to customer
Establish routes and item lists for sample delivery team
Develop and maintain product knowledge to support customer needs and provide solutions
Creation and analysis of custom reports through Salesforce and Tableau software
Assist with quoting and order entry as needed
Assist with sales and SKU analysis
Assist with forecasting and purchasing of resale products
Prepare purchase orders by verifying specifications and price; obtaining recommendations from suppliers for substitute items; obtaining approval from appropriate managers
Assist with resolving billing issues and any conflicts with suppliers
Update and manage purchasing agreements for resale items within inventory management software
Assist with inventory counting process on resale inventories as well as discrepancy research & resolution
Organize marketing collateral and work with sales on reorder points
Assist with organizing large group events including: golf tournaments, sales meetings, and other events
Assist with the mailings of our marketing lead requests
Assist with marketing campaigns and emails notifications to our customers
Other duties and responsibilities may be assigned on a temporary or permanent basis as needed
Job Requirements
High school diploma or GED, or equivalent combination of education, training, and experience
Excellent interpersonal skills: the ability to establish and maintain effective relationships with employees and team members in other departments
Excellent communication skills, verbal, written, in-person and by telephone
Strong organizational, problem-solving, and detail oriented
Strong analytical skills to gather data from multiple sources and report findings
Ability to take initiative and work independently
Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to travel for training and sales meetings as necessary
Experience using Salesforce
1+ years of experience in customer service or administrative coordination
While performing the duties of this job the employee will be required to frequently sit and stand for extended periods of time
Ability to perform repetitive motions of the wrist, hands, and fingers to use a computer and keyboard
Must wear company provided personal protective equipment - earplugs, hard hat, safety boots/shoes, and protective glasses. Candidates must provide their own safety boots/shoes upon hire and will be eligible to participate in Safety Boots/Shoe Reimbursement Program after 30 days of employment
Compensation
$26 - $28 per hour, based on experience
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.