Location: 100% on site Pay: $19.00 an hour Location: Bloomington MN 55425- 100% On Site How to Apply: Interested candidates apply directly to this position uploading your resume updated with your most recent job history
Recruiter:Kim at 651-461-0183 Direct Line or
Position Title: Outbound Research Assistant
Responsibilities.
Interviewing potential respondents over the phone to gather data from respondents.
20-25 outbound calls per hour using a list of provided phone numbers
Interact with business professionals around the U.S., screening and qualifying them for our research needs while using a script provided. (NO SALES)
Providing background information to research participants and obtaining their willingness to participate
Able to communicate clearly and professionally to a variety of diverse audiences.
Professional phone presence with a positive demeanor
Requirements:
High School Diploma required.
1+ years of previous customer service, or call center experience inbound or outbound.
Able to work independently and follow instructions along with good attendance.
Organized, Team player and Microsoft Office Knowledge
Ability to work on a computer and navigate through multiple software.
Excellent communication skills with both internal and external customers
This position requires excellent attendance and reliability.
Key Words: Outbound calls, Telemarketing, Cold calling, Lead generation, Sales, Survey Interviewer, Data Collection Specialist, Telephone Interviewer, Market Research Interviewer, Polling Agent, Research Assistant (with a focus on phone-based data collection) Inbound Calls, Outbound Calls, Call Handling, Customer Service, Customer Support, Telemarketing, Cold Calling, Lead Generation, Sales Outreach, Appointment Setting, Follow-up Calls, Survey Calls, Inbound Sales, Outbound Sales, Call Center Operations, Call Scripting, Call Monitoring, Dialer Systems, CRM Software, Sales Targets, Communication Skills, Persuasion Techniques, Relationship Building, Objection Handling, Closing Techniques, Call Quality, Customer Outreach, Sales Metrics, Target Achievement, Product Knowledge, Call Logging, Sales Reporting, Time Management, Multitasking, Conflict Resolution, Problem Solving, Cross-selling, Upselling, Troubleshooting, Customer Satisfaction.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
