The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
The Global Professional Services (GPS) team for NA SMB & Partner Growth is responsible for supporting the pitching and integration of PayPal's payments, onboarding, identity, and platform capabilities into the products and systems of major North America and global strategic channel partners and merchants like Shopify, BigCommerce, Adobe/Magento, Salesforce, GoDaddy, Intuit, Visa, Fiserv etc. Working in conjunction with the Business Unit Sales team, you will use your business acumen to support the pre-sales/partnering process through negotiations and solution brainstorming, and your technical acumen to lead the technical design and implementation of a variety of high volume consumer and merchant solutions including web and mobile applications, OEMs, browsers, platforms, operating systems and point of sale devices.
Job Description:
Responsibilities
• Lead solution exploration during pre-contractual stages of strategic partnerships with potential merchants and partners.
• Create innovative, customer-driven Solution Proposals utilizing PayPal's various API products.
• Identify any product/functionality gaps required to deliver a solution and collaborate with internal product and technology teams to define the necessary enhancements to support delivery.
• Become a recognized technical expert with the internal product set and in identifying potential solutions for new merchant relationships.
• Work closely with internal teams including compliance, privacy, risk, information security, support, and operations to ensure all aspects of a proposal are addressed.
• Educate the partners to implement optimal integration strategies, techniques, and user experience best practices.
• Develop technical pitch decks for the various products that PayPal has to offer.
• Develop Solution Proposal templates that can be used for future integrations with partners by other Solution Engineers and Integration Engineers.
• Develop innovative prototypes using PayPal products and the latest technologies in the market to demonstrate how PayPal can be leveraged to deliver best-in-class customer experiences.
• Provide leadership within the team. Mentor junior engineers on solution-related issues, review solution design, and vet solution proposals for technical viability.
• Participate with product management on the direction and development of the solutions architecture.
Requirements
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