Posted in Other about 2 hours ago.
Location: San Jose, California
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
PayPal is ready to revolutionize the industry once again. We are committed to creating exceptional experiences for our customers and are looking for a visionary design strategy leader to join our team. This leader will drive experiences for businesses of all sizes, both locally and globally.
As a Senior Director of Experience Design, Design Strategy, you will work across various merchant segments to architect world-class experiences that transform businesses. You'll collaborate closely with product and engineering partners to define and execute a next-generation roadmap that meets today's needs while anticipating tomorrow's challenges. You will guide your team and collaborate with other leaders and cross-functional team members to build and deliver the best possible experiences across all aspects of commerce, from discovery to post-purchase.
Job Description:
This role requires a visionary leader with a strong commitment to user-centered design and a passion for emerging technology and innovative thinking. The ideal candidate should be comfortable with ambiguity and possess a strategic perspective that goes beyond point solutions, keeping an eye on end-to-end experiences. You will work with your immediate team and peers, influencing key stakeholders.
You will lead initiatives to explore both new ideas and incremental improvements to continuously evolving products. Encouraging experimentation and out-of-the-box thinking will be crucial for solving complex design challenges. Staying informed about industry trends and emerging technologies will help drive forward-thinking UX strategies.
A passion for problem-solving through design will ensure flawless execution. You'll leverage a deep understanding of design patterns to build trust and security within our financial products. Leading a team that is enthusiastic about designing intuitive cross-platform experiences, you will utilize prototyping techniques, empathy, and research with a test-and-learn mindset. Additionally, you will play a key role in finding, developing, and retaining the next generation of talent.
You will report to the VP of Experience Design, Merchant, and be a member of our Experience Design leadership team, where we leverage our design and research skills to inspire and influence across the company. We believe that diverse perspectives and backgrounds within our team lead to innovation and inclusivity in our product design. We advocate for meaningful and engaging experiences for our diverse global customers, supporting each other, learning from challenges, and having fun along the way.
Job Responsibilities
PayPal Inc.
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PayPal Inc.
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PayPal Inc.
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