Description: Our client is currently seeking a Sr. Hardware Failure Analysis Technician This position will be onsite in Oakland, CA
This job will have the following responsibilities:
Perform hands-on triage to reproduce reported issues on all field returns and coordinate further FA with relevant engineering team
Share Failure Analysis findings with cross functional teams to drive containment and corrective action implementation into production, design, firmware
Coordinate and execute Failure Analysis test plans for special capture FA projects and EFFA programs
Document detailed FA steps and findings identifying root cause
Seek alignment with cross-functional team and prioritize based on severity, incidence, and impact of each failure mode
Provide feedback in issue reviews to determine next steps and ensure product performance, manufacturing and design issues are identified and risks mitigated
Summarize warranty trends and findings in regular reports for cross-functional distribution as part of overall objective of implementing learnings from previous field issues into the next gen design
Qualifications & Requirements:
5+ years experience in consumer electronics within a quality engineering or technician role
Thorough understanding of how to identify and root cause common mechanical and electrical failures in consumer electronics
Strong organizational skills and excited to work through complex issues that may not have an established process
Comfort handling sensitive electronic components
Strong desire to establish good working relationships within cross-functional teams
Views every failure as an opportunity to enhance our products
Experience using hardware lab equipment (optical microscope, multimeter, etc)
