Job Description:

The Guest Services Security Representative is responsible for protecting the property by serving as the access point for visitors. This position is ideal for a candidate with a cheerful disposition and a high level customer service mindset that is adept at applying practical judgement to ever changing situations. This position may also be referred to as Guard.

 

Essential Duties and Responsibilities

• Cheerfully greet visitors and log entry to the facility


• Maintain security of premises by conducting inside and outside patrols of the secure facility


• Maintain a professional appearance, uniform and manner at all times


• Coordinate with police, fire and emergency medical personnel when necessary


• Provide customer service by making sure doors are secure and vehicles display proper permits


• Make sure any trespasses or crimes are reported to the local police authorities


• Complete daily activity log and monitor camera system


• Monitor areas for safety hazards including theft and vandalism


• Availability to work overtime when required


• Availability to work any shift as required


• Other duties as assigned by Manager

 

Safety and Environmental Responsibilities

• Follow SHM Safety and Environmental rules and complete required related training.


• Wear proper personal protective equipment as required for the task or work area.


• Report all accidents, injuries, spills and near misses immediately.  

 

Technical and Physical Requirements

• High school diploma or equivalent preferred


• Previous guest services type security experience preferred


• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift


• Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property


• Must have a valid Drivers’ License


• Ability to work in all weather conditions

 

Minimum Soft Skills Qualifications

• Eagerness to engage in a growing, fast paced, and industry-leading company


• Consistently treats others with dignity and respect


• Genuinely serves others with humility and a positive attitude


• Frequently demonstrates a bias toward action


• Always communicates effectively and courteously with fellow teammates and members


• Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties


• Shows resolve and overcomes difficulties in a positive and productive manner


• Gladly provides responsive, and high level of service to our teammates and members


• Eagerly puts forth the extra effort to accomplish duties


• Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs

 

The Company

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all that we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced professionals in the marine industry.  In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities. #marinacareers

 

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Additional disclosures available at https://shmarinas.com/hr-disclosures/.

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