Title: Clinic Liaison

Job Type:

Regular
Company:Roswell Park Comprehensive Cancer Center
Department: Ambulatory Services - Gynecology
Time Type: Full time
Weekly Hours: 40FTE:1
Shift: First Shift (United States of America)




Summary: Provides support to the patients, providers and families of patients who are under the care in clinics; provides timely information to patients and families of patients who are undergoing treatment or medical procedures; helps to streamline communication between clinics, OR providers, PACU, ICU and patients' families; services patients at Roswell Park; ensures that continuous quality care is received by all patients inside and outside of the clinic setting; monitors and assists in the throughput of patients in an ambulatory center; assists in ensuring clinic efficiency by supporting providers during clinic; assists with the connection of patients from community and clinical referrals for assessment and treatment; assists providers and patients in accessing needed resources and services to allow them to move through Roswell Park quickly and efficiently; coordinates with internal services and outreach programs with local and regional health centers, to facilitate timely cancer care and provide encouragement of adequate patient adherence; serves as both an internal and external resource for hospitals, screening facilities, county health units, state health department, patients, physicians, lay public, volunteers, and graduate students for information regarding Roswell Park.


Salary range $49,363 - $63,169 which includes a comprehensive benefits package.




Qualifications:Required Education and Experience


1. Bachelor's degree in a health related field and the equivalent of one (1) year of full-time experience in community, patient or customer-oriented support; or
2. Associate's degree in a health related field and the equivalent of three (3) years of full-time experience in community, patient or customer-oriented support.
3. High School Diploma or High School Equivalency Diploma and the equivalent of five (5) years of full-time experience in community, patient or customer-oriented support.


NOTE:
Required degrees must have been granted by an accredited college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.



Preferred Qualifications:



The preferred candidate will have excellent customer service skills and previous experience working in a Ambulatory Clinic. The preferred candidate will have excellent computer skills and be proficient in SCI, EHR, and PICIS. The preferred candidate will have greater than one year experience in OR scheduling.



Equal Employment Opportunity Statement



Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual's relationship or association with a member of a protected category or any other protected group status as defined by law.



Reasonable Accommodation Request



RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-PayAndBenefits@RoswellPark.org and let us know the nature of your request and your contact information.



Our Core Values



RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.



Historical Compensation Information Statement


Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.