JOB SUMMARY: The Urology Technician must work closely with the Clinic Team to help control patient flow and assist patients where needed. Duties may include pre-loading patient charts, rooming patients, taking vital signs, updating medical history, making phone calls to obtain records, and maintaining timely patient flow. Keep exam rooms stocked, maintain instruments, prepare sterilization as required, maintain all logs and required checks (fridge, oxygen, etc.). The Urology Technician may be needed to assist with basic patient needs as well as assist with blood draws and urinalysis when necessary. Cross training may be necessary in many areas of the clinic, or as designated by the Supervisor. Clinical Assistants must work closely with the Clinical Team to perform duties that help assist them in daily patient focused tasks.

This position is a Safety Sensitive Position. The essential functions, physical demands, and mental competencies of this job require the employee maintain the ability to work in a constant state of alertness in a safe manner.

JOB SPECIFIC DUTIES AND RESPONSIBILITIES MAY INCLUDE:

Call patients from the waiting area in a timely and pleasant manner and escort to an exam room, as clinic flow permits.
Obtain vital signs and input in EMR.
Update patient record with new/current medications and any pertinent health information, supporting the MIPS requirements and other information the physician team will need for patient examination.
Obtain external medical records or records referred to in previous visit note.
Pre-load patient record with all pertinent information in order to assist in a timely and well prepared visit with Physician and Nursing team. Work to consistently prepare the patient's chart in a timely manner and/or time frame set forth by Provider Team to aid in efficient and well prepared patient visit
Assist with clinic flow and manage coordination of patient information between physician and nursing team that may have been disclosed during the rooming of the patient.
Discharge patient after exam and help navigate to next appointment within clinic
Assist Physician team with various procedures and relaying instructions to patient/families.
Fulfill environmental responsibilities as assigned which may include: setting up equipment; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; sorting, storing supplies; restocking exam/procedure rooms and order supplies.
May be required to assist with bladder scans, urinalysis or exam room procedures during the patient visit.
Fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; sharing problems relating to patients and/or staff with immediate supervisors in a timely manner.
Schedules patients, if needed.
May be required to perform venipuncture once properly trained
Cross train in other areas of the clinic to ensure using time efficiently (laboratory, screening, valet or basic PSS duties.)
Monitor the waiting and exam rooms for patient needs (drinks, blankets).

OTHER JOB REQUIREMENTS:

In state travel may be required. Employee must be able to re-locate work location as deemed necessary by the supervisor.

SUPERVISORY RESPONSIBILITY: N/A

EDUCATION, CERTIFICATION, LICENSURE and REGISTRATION:

High school diploma or equivalent
BLS Certification
Medical Assistant or CNA certification required or 5 years' experience.
Complete required CARTI competency checks for patient assessment, venipuncture.

EXPERIENCE, KNOWLEDGE, SKILLS and ABILITIES:

Strong medical terminology knowledge
Excellent computer and other basic office equipment skills
Knowledge of grammar, spelling and punctuation to type from draft copy and review/edit reports and correspondence
Minimum 1 year of Urology experience preferred.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

INTERPERSONAL SKILLS:

Must interact and communicate both verbally and in written form.
Must interact and exchange information regarding patients with physicians and other departmental personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear.
The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Must be able to lift up to 50 pounds of supplies, equipment and help with patient transport and/or transfer

WORK ENVIRONMENT:
The work environment described here are representative of those an employee encounters while performing the essential functions of this job.
This position involves potential exposure to infectious diseases. Colleagues are offered appropriate vaccinations and safety training.

COMMENTS:
This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.