TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Maintenance Manager to join our team in Ashburn, Virginia.
Job Summary: Directs the coordination of technical and administrative support activities including installation, repair, and preventative maintenance. Ensures adequate records and systems are maintained. Schedules personnel responding to critical situations. Maintains communication with management and specialists in resolving technical problems and/or bringing problems to the attention of appropriate personnel. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Ensures that all maintenance tasks are accomplished in a timely and efficient manner.
Ensures that all employee administrative activities are being completed properly and in a timely manner (timecards, expense reports, schedules etc).
Performs quality control inspections.
Reports and supports system related issues.
Provides daily, weekly and monthly reports of activities to the customer and/or management.
Assists with equipment and system troubleshooting.
Develops a plan to meet customer requirements and communicates the plan to staff.
Manages and monitors performance of field support personnel.
May develop and maintain departmental budget.
Meets with customers and staff periodically to maintain an understanding of service issues and progress.
Plans and provides technical training to staff and/or contract personnel to maintain proficiency on system equipment.
Monitors and administers company policies.
Plans, develops, implements, and evaluates maintenance programs.
Develops, implements and monitors local administration practices.
Has ownership of all maintenance activities within the assign region.
Supervisory Responsibilities: Manages field support personnel, some through subordinate supervisors. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education: Associate degree (A.A.) or equivalent from two-year college or technical school.
Authority: Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Provides guidance to subordinates within the latitude of established company policies. Recommends changes to policies and establishes procedures that affect immediate organization(s).
Job Complexity: Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives. Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
Discretion: Erroneous decisions will result in critical delay(s) in schedules and/or unit operations and may jeopardize overall business activities.
Interaction: Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company. Often must lead a cooperative effort among members of a project team.
Direction: Manages, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing. In some instances, this manager may be responsible for a functional area and not have any subordinate employees.
Experience: Typically requires a minimum of 5 years of related experience.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; outside weather conditions; risk of electrical shock and moving traffic. The noise level in the work environment is usually moderate.
