Job Description:

Check out our Sona Overview to learn more about why YOU should join our team! 

Location: Must be able to work in both locations: 14330 Oakhill Park Lane Suite 135 Huntersville, NC 28078 and 7825 Ballantyne Commons Parkway Suite 300 Charlotte, NC 28277 

Hours: Monday, Tuesday, Wednesday, Friday: 9:00am - 5:00pm Thursday 9:00am - 5:00pm or 11:00am - 8:00pm (shift rotation) and ONE Saturday per month 10:00am - 3:00pm

The Medical Assistant (MA) position is responsible for providing care for the comfort and well-being of dermatology patients.  They are part of a team of providers and front office teams and ensure the best experience for the patient.

Essential Functions/Responsibilities:

• Prepare the examination room for the patient as well as taking patient vital signs and recording vitals in medical chart


• Order and stock medical supplies if required


• Occasionally monitor prescription activity, lab specimens and pathology results 


• Provide accurate and consistent information to the patient using an established protocol, interpret Provider instructions to patients, assist with emergency and minor procedures, and perform related tasks as directed


• Clean and sterilize instruments and equipment, and maintains stock of supplies and medications


• Educate patients and instruct on any medications, treatment plans, etc., under the supervision of the physician


• Perform a variety of patient care activities to assist physicians and follow detailed protocols, including: performing and documenting specified procedures and results


• Maintain patient confidentiality at all times


• Other special projects or tasks as assigned

Requirements/Qualifications

Minimum Education & Experience:

• CMA or RMA license preferred 


• Minimum of 1 year experience in a medical office setting


• Minimum of 1 year medical scribe experience in a medical office setting preferred


• Efficient multi-tasker in a fast-paced environment


• Excellent attention to detail

Preferred Education & Experience:

• Dermatology, Cosmetic, or Plastic Surgery experience (inclusive of Moh’s) a plus, not required 


• EMA, Athena, and/or ModMed experience strongly preferred
  


• Current Basic Life Support (BLS) Certification is a plus

Competencies:

• 
  Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.


• 
  Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.


• 
  Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.


• 
  Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  


• 
  Customer Focus - Building strong customer relationships and delivering customer-centric solutions.


• 
  Self Awareness  - Using a combination of feedback and reflection to gain productive insights into personal strengths and weaknesses. 
  

Work Environment

Must be able to accommodate a moderate to fast work pace.  Exposure to Hazards: Exposure to chemicals and disinfectants. Exposure to bodily fluids, latex, as well as a risk to exposure of Infectious Disease.

Physical Demands

Varied activities including standing, walking, reaching, bending, lifting. Requires full range of body motion including handling and lifting patient’s manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 50 pounds. Requires corrected vision and hearing to normal range.

What we offer:

• Competitive hourly salary


• Extensive and ongoing hands-on training


• Full-time employees are eligible for a full benefits package including medical, dental, and vision coverage, 401K program, paid time off, and paid holidays.


• No overnight shifts or on call requirements

"Skincare for Life, Employees for Life!" 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Sona Dermatology is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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