The Practice Manager is responsible for the day-to-date operations of the allergy clinic, ensuring that the clinic is served by capable, trained and self-motivated team members and doctors, who understand and believes in the companys purpose and mission, as demonstrated by their actions. Responsible for profit & loss and overall success of the practice in the local market.
Key Duties and Responsibilities:
Directs and supervises employees engaged in front and back office operations.Builds relationships of trust between the doctor(s), staff and the company and advocates for the needs of the doctor(s), staff and the company.In collaboration with the doctor, plans and prepares work schedules and assigns employees to specific duties.Hires, trains, and evaluates clinic employees in consultation with Human Resources and the doctors.Provides performance management, including employment separations in consultations with Human Resources and the doctor.Assists in developing and maintaining new policies, procedures and training programs for the center.Prepares and reviews operational reports and schedules to ensure accuracy and efficiency to provide the best possible quality patient care.Recommends cost saving methods to improve efficiency of clinic.Provides marketing support by conducting various events to present information and education on specialty services to customers and community.Supports the doctors to identify and resolve problems with service to customers.Participates in work of subordinates to facilitate productivity and customer service or overcome difficult aspects of work.Ensures compliance with applicable government laws, rules, regulations, and company policies and procedures.Performs other duties as assigned.