The HVAC Sales Market Manager is responsible to expand and manage business activities of independent sales companies and their representatives selling HVAC product solutions in the United States of America (USA) and Canada (CAN). This role involves developing and executing sales strategies to achieve sales targets, managing key accounts, and ensuring customer satisfaction.
Tasks include, but are not limited to, increasing revenue in all assigned territories; discovering and evaluating potential rep firms to replace non- and under-performing firms, locating, and managing direct sales to OEM accounts; coordinating with the National Sales Manager for territory sales performance analyses; conduct training on applications and product solutions for individual sales representatives and inside sales support personnel at rep firms.
Key Responsibilities:
Account Management: Develop and maintain strong relationships with HVAC representatives and OEM accounts. Ensure their needs are met and address any issues promptly. Responsible for all HVAC Engineering pricing reviews.
Sales Strategy: Develop and implement effective sales strategies to increase market share and achieve sales targets. Analyze market trends and adjust strategies accordingly. Organize representative training. Visit customers, job sites and participate in trade shows and training seminars. Generate penetration of new markets where IAC does not have representation. Recruit and cultivate high quality reps and prospects as a method of expanding our rep network. Terminate and replace, when necessary, reps not meeting the expectations and marketing objectives. Assist reps as needed to get large projects smoothly through engineering and manufacturing.
Customer Support: Provide exceptional customer service to existing and potential clients. Address inquiries, resolve issues, and ensure customer satisfaction. Prepare quotes for custom designs that are competitive and profitable. Follow-up on customer to determine the cause and provide solutions as well as what steps should be taken to prevent a reoccurrence. Conduct product training and application seminars. Motivate and educate our representatives (reps) on our products.
Market Analysis: Conduct market research to identify new business opportunities and stay updated on industry trends and competitor activities. Must develop and maintain a high level of technical knowledge of our products.
Reporting: Prepare regular sales reports and forecasts for senior management. Track sales performance and provide insights for improvement.
Collaboration: Work closely with other departments, such as marketing and product development, to align sales strategies with overall business goals. Coordinate with sales, engineering, customer service, purchasing, manufacturing, accounts and other affected groups.
Budget Management: Manage the sales budget effectively, ensuring optimal allocation of resources to achieve sales targets.
Travel Requirements: Travel frequently to meet with HVAC representatives, OEM accounts and attend industry events. Approximately 40-50% travel is expected.
Qualifications:
Education: Bachelor’s degree in business, Engineering Technology, or a related field.
Experience: Minimum of 10 years of experience in HVAC sales, extensive knowledge of HVAC applications and design experience.
Skills: Strong leadership and team management skills, excellent communication and negotiation abilities, and proficiency in CRM software, AutoCAD and Microsoft Office products.
Knowledge: In-depth knowledge of HVAC products and industry trends.
IAC Acoustics offers a friendly and professional working environment that supports career and personal development that includes a competitive compensation package and comprehensive training programs.
IAC Acoustics is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identify or protected veteran status.
