About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

This is an office-based position and for the effective performance of this role, the duties and responsibilities must be carried out onsite.

The Investment Associate will be responsible for managing all administrative aspects of client portfolios. This includes preparing materials for client meetings, running various reports, demonstrating proficiency in using the Goals Driven Wealth Management (GDWM) tool, client file management, and processing physical stock and/or bond certificates. Works independently with minimal oversight from the Portfolio Advisor to complete all Portfolio Advisor and client requests. Responsible for supporting risk and compliance requirements for the team including proactively mitigating losses due to error. Identifies and raises issues before they become a concern. Manages the entire administrative function of client service teams' monthly REV and New Account review processes and documentation.

Key Responsibilities Include:

1. Prepares client presentations and ensures all portfolio materials are ready for clients' meetings. Creates custom asset allocations and reviews performance for accuracy. Identifies possible issues and amends prior to client meetings.

2. Communicates actively with clients and Portfolio Advisors on client requests. Develops clear understanding of clients' needs behind service requests and communicates to service partners. Obtains appropriate information from partners and clients to facilitate service changes or process transactions. Handles routine issues independently while engaging the appropriate Portfolio Advisor as needed.

3. Collaborates with the Client Service team on a regular basis to receive and communicate information on all aspects of a client relationship or portfolio.

4. Processes client cash requests. Determines account in which to raise funds and submit trades for approval by the Portfolio Advisor.

5. Analyzes client accounts based on client investment guidelines to identify issues. Rebalances portfolios with Portfolio Advisor guidance.

6. Manages client investment objective letters proactively for Portfolio Advisors such that they are updated before expiring.

7. Completes the GDWM training and demonstrates a proficient level of use.

8. Manages the entire process for the Client Service team's monthly compliance (REV) meeting.

9. Ensures that accounts have proper documentation and/or coding for existing or new clients (i.e., non-guidance holdings, concentration holdings, IPS forms, address changes, statement addresses, investment guidelines, fees, etc.) and ensures files are properly organized and maintained.

10. Runs various reports for Portfolio Advisors or clients, as requested.

11. Research tax costs issues and works with the tax department to correct discrepancies and verify adjustments on client accounts.

12. Initiates transactions requested by the client (i.e. remit proceeds, stock gifting requests, etc.). Processes physical stock/bond certificates and completes DTC transfers.

13. Follows up with clients on inquiries via the telephone or written correspondence.

14. Processes trades by established deadlines with direction from Portfolio Advisor.

15. Adheres to National Investment Guidelines.

16. Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures.

17. Impacts the quality, timeliness and effectiveness of the team; uses discretion to modify work practices and processes to achieve results or improve efficiency.

The successful candidate will benefit from having:

• College or university degree preferred and/or relevant work experience


• Knowledge of investment products, services, and terminology, usually obtained through on-the-job training, are needed to prepare material for client meetings.


• Possesses strong analytical, organizational, and communication skills to adhere to meeting deadlines and solve client or administrative problems.


• Demonstrates mastery of all NT Systems and processes required to perform role.


• Understands how the Client Service team integrates with others to accomplish team objectives.


• Articulates solutions to various issues as they arise to the broader Client Service team.


• Shows ability to follow up on tasks consistently and confirm completion.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.