Posted in Information Technology about 2 hours ago.
Type: Full Time
Location: Cambridge, Massachusetts
Job Description
About This Role
In this role, you will provide daily end-user support to the USO office, including Executive/VIP support locally on campus. You will supervise the system build and delivery processes and the resources directly responsible for performing those tasks and provide technical hardware & software support for Commercial Events/Meetings and daily-use technology. You will work closely with the Global Desktop team to provide timely solutions for any VIP technology needs and handle daily operational technical support and project delivery to US Field Force users.
What You'll Do
Qualifications
Who You Are
You are passionate about delivering exceptional support and premium customer service to executives and VIPs. You are proficient in Incident Management, ITIL, IT Service Management, Hardware break/fix, Active Directory, and Group policies. Skilled in communication across all organizational levels.
Required Skills
Preferred Skills
Additional Information
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
PDN-9d3378e2-2c70-4d24-8635-06e39191e9c4
Biogen
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Biogen
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PerkinElmer
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