Job Description:

Why USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are currently seeking a dedicated AML Business Advisor Senior, to participate in Hiring Our Heroes (HOH) Fellowship Cohort 25-1 with USAA. The HOH Fellowship Program builds an extraordinary experience for transitioning service members, veterans, and military spouses that increase competitiveness and improve opportunities to find meaningful employment by providing development, skills, and exposure to corporate working environment and private sector business operations. HOH Fellowship Programs are best-in-class workforce development programs that are cohort based and twelve weeks in duration.

In this position you will develop and implement compliant Anti-Money Laundering/ Know Your Customer (AML/KYC) solutions to influence business decisions for relevant CoSA or line(s) of business. You will develop effective best in practice solutions to complex business challenges. You will identify opportunities to change, enhance, or streamline existing business projects and initiatives. You will act as a subject matter resource during solution development and implementation to guide businesses' awareness, understanding of and compliance with key processes and relevant regulatory requirements (including but not limited to BSA, OFAC, USA Patriot act, etc.) that may span multiple areas of law or rules applicable to the business and its activities, members, services or products. You may lead project prioritization and coordination to best manage business resource utilization within assigned functional area. You may lead projects with stakeholders across multiple functions.

As a participant in the Military Fellowship Program, we understand that in most cases Fellows are ending their active service commitments and actively relocating. Therefore, while participating in the Fellowship program, Fellows are authorized to work remotely.

If selected for full time employment, we offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, Plano, TX, San Antonio, TX or Tampa, FL.

Relocation assistance is NOT available for this position.

What you'll do:

• Provide gap analysis and recommendations to enhance business programs projects, agile projects and/or processes in support of AML/KYC initiatives.




• Identify opportunities and/or implements business solutions to meet business needs.




• Research, plan, develop, implement, gather requirements, create procedures and processes to minimize risks, ensure compliance, and adherence to USAA's commitment to being World Class.




• Collaborate with enterprise partners in operational and risk functions, as needed, when the development of business rules, requirements, and artifacts.




• Serve as a coach and on-the-job trainer for other team members.




• Maintain and demonstrate awareness of primary regulation commonly applicable to regulated financial institutions in the U.S. (e.g., anti-money laundering, anti-bribery and corruption, fair lending, and sales practices rules, etc.).




• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.




• 6 years of experience with credit cards and/or deposits and/or directly related experience.




• Advanced knowledge of relevant industry technology applications. such as Credit Cards/ Deposit processing systems, process mapping tools, RCSA tools, etc.




• Experience creating and implementing processes and procedures to enhance and sustain compliance adherence.




• Experience in building solutions in an agile environment including developing and executing robust testing strategies.




• Knowledgeable of the laws applicable to money laundering, including the Bank Secrecy Act, the USA PATRIOT act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements.




• Intermediate knowledge of disciplined execution, change management, and/ or risk management practices.




• Experience leading change in a matrixed organization.




• Experience in leading cross functional projects.




• Experience in supporting business processes to meet BSA/ AML or similar regulatory requirements.




• Advanced knowledge of Microsoft Office tools.




• Current participant in the Hiring our Heroes Cohort 25-1 or a current USAA contractor in the 24-3 HOH Non-direct Cohort.

What sets you apart:

• Experience developing and maintaining SharePoint sites (Cloud experience preferred)




• Experience designing and developing reporting self-service dashboards and scorecards.




• Able to perform data analysis to assess operational performance and independently develop, communicate, and influence recommendations on future state metrics, targets, and segmentation of work.




• Advanced skills in MS Excel or other analytical program(s)




• Ability to collaborate across cross-functional teams.

What we offer:
Hiring Our Heroes Fellows are paid by the HOH program.

If selected for a full-time role, USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The hiring range for this position is: $81,770 - $156,290.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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