Job ID: 2024-4141 Type: Regular # of Openings: 1 Category: Service & Installation Kastle - Falls Church
Overview
Join the leader in providing smarter solutions for a safer world.
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
We are in search for an Installation Technician who will install, test, troubleshoot, and repair all aspects of security systems including access control, Intercom, phone, and IP video systems at customer sites. In this role, you would interact directly with clients, contractors, and internal stakeholders to ensure successful install solution.
Responsibilities
Installation
Installs, tests, and troubleshoots new basic CCTV, access control, and security systems.
Installs conduit and pull cable for video, data, and power.
Programs digital video recorders and network video recorders according to client needs.
Ensures that systems are installed properly and on time in accordance with Kastle's procedures and quality control standards.
Provides regular progress updates to all stakeholders.
Provides accurate documentation for completed work.
Diagnosis/Resolution
Diagnoses CCTV system problems and determines faulty components.
Works closely with network and IT personnel about IP addressing issues.
Provides feedback and information to identify any potential barriers to timely execution of projects.
Communicates with management and project managers to resolve discrepancies.
Customer Service
Communicates with customers, customer representatives, and contractors to install and test equipment.
Trains customers on operation of equipment.
Equipment Maintenance and Inventory
Maintains and protects building keys to customer buildings.
Provides proper documentation for inventory control and for maintaining proper inventory for vehicles and projects.
Maintains assigned company-owned vehicles, tools, equipment, and individual tool issue.
Qualifications
1 or more years’ experience installing:
commercial access control, video systems, low voltage and commercial wiring/cabling;
door hardware, electric and mechanical locking devices (rex/mag/strike).
Knowledge of building codes pertaining to construction and electrical systems.
High School diploma/GED preferred
Technical/Trade/Vocational school certificate in electronics/electrical is preferred.
Electronics knowledge/background (AC/DC theory, series and parallel circuits, relay logic, open/close loops) and ability to use digital volt meters.
Knowledge of IP, Ethernet, and networking protocol and Cat5 technologies is preferred.
Demonstrated ability to accept responsibility and carry out assigned tasks with limited supervision.
Ability to interface and communicate with customers and co-workers in a clear and professional manner.
Self-motivated and excellent attention to detail.
Must be available to work overtime, weeknights, and/or weekends as needed.
Must be available to perform end of year and interim inventory counts.
