We are seeking to fill the position of Senior Systems Administrator in the Research Services department within the Information Technology Services (ITS) organization (the central IT provider across the University of Iowa campus). This is an opportunity to work in a supportive, exciting, and mission-focused group dedicated to supporting research computing at the University of Iowa, a comprehensive Research 1 institution.
The successful candidate for this position will provide systems administration support for research data storage services offered by ITS Research Services. This position will include working in collaboration with others across campus in support of research computing initiatives. Examples of these initiatives are supporting high performance file systems for HPC applications, providing new ways for researchers to share data and collaborate across institutions, and working with OneIT stakeholders to deploy low-cost desktop-accessible storage.
The Senior Systems Administrator will provide service leadership across campus by working with research and IT stakeholders to identify, implement, and communicate the best shared or centrally hosted solutions while supporting and implementing services which enable and accelerate the research mission of the University of Iowa. A strong customer focus is required to be successful in the role and an ability to communicate to technical and non-technical audiences is a required skill.
Responsibilities include, but are not limited to:
Actively working to promote a welcoming and respectful work environment within Research Services, ITS, OneIT, and the University.
Develop recommendations for enhancing storage offerings.
Maintaining and supporting the Linux/Unix systems that make up the Research storage services
Work with automation and configuration management tools to provision systems and software.
Development of software and hardware requirements. Develop recommendations on organizational support procedures, guidelines, and policies
Participate in creating awareness within the organization of specific changes in hardware and software
Represent and provide feedback on the technology needs of campus researchers to Research Services and the wider IT community
Write documentation for internal and external audiences.
Collect and analyze service data/metrics.
Transparency, inclusion, and open communication are highly valued in the team. This position reports to the Associate Director for Research Services.
ITS values work-life balance and strives to provide flexible work options where possible. This position is eligible for on-campus, hybrid, or remote work and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Work arrangement options will be discussed during the hiring process.
This position is not eligible for University sponsorship for employment authorization.
For a full job description, please email Melanie Bell at melanie-bell@uiowa.edu.
About IT Services:
Our mission is to create a welcoming and supportive work environment where everyone feels empowered to be their authentic selves and share ideas. We are committed to cultivating a welcoming and respectful workforce culture where people of all backgrounds and perspectives are empowered to make a positive impact. We embrace this commitment as mission-critical in everything we do and embed it in hiring, incentive, retention, and career-development practices and initiatives.
Required Qualifications:
A Bachelor's degree or an equivalent combination of education and related work experience.
Typically 5-7 years of experience in enterprise-level configuration, including supporting and managing related technologies
Extensive experience with current Linux/Unix operating systems
Extensive experience designing complex systems, along with the ability to explain processes, deliverables, and best practices for performance
Ability to communicate effectively, both orally and in writing, with technical and non-technical staff
Extensive experience in IT security hardening techniques
Extensive experience with scripting languages (such as Bash, Python, Ruby, Perl)
Extensive experience with troubleshooting complex environments using advanced diagnostic techniques and tools for unusual or performance-related problems
US Citizenship or permanent resident status is required for ITAR systems.
Desirable Qualifications:
Experience working with regulatory regimes such as FISMA, HIPAA, and ITAR
Experience implementing and managing high-complexity enterprise level projects and services
Familiarity with virtualization (such as VMware and Hyper-V)
Experience evaluating new and emerging technologies and their potential applications at an enterprise level
Working experience with configuration management (Puppet, Chef, etc.)
Working experience with log aggregation/audit software (auditd, BSM; ELK/Splunk)
Working experience with CEPH
Extensive experience with ZFS
Extensive experience with parallel filesystems (such as BeeGFS, Lustre, GPFS)
Experience supporting technology in a research setting
Experience with high performance computing
Working experience with version control tools (such as Git)
Working experience troubleshooting server hardware
Position and Application details:
In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:
Resume
Cover Letter
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Melanie Bell at melanie-bell@uiowa.edu.
There is an expectation that the person in this position will maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold a high standard of cultural competency and respect for difference that represents our commitment to a welcoming and respectful work environment.
Additional Information
Classification Title: Senior Systems Administrator
Appointment Type: Professional and Scientific
Schedule: Full-time
Work Modality Options: On Campus, Hybrid within Iowa, Remote within Iowa
