Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Head of Product Management of the onboarding enterprise and content management business application solutions. The technical capabilities in scope include workflow and case management solutions, low code solutions, e-signature, and smart forms.
Leads a team of skilled Product Managers and Business Architects, overseeing their engagement in multiple Agile teams across the enterprise
Work closely with IT Solution Architects and Product Development Delivery teams to determine and implement automated solutions to effectively address client and business challenges
Manage the technology product management office including release train engineering, project analysts
Ensure adherence to the technology control framework including data governance standards, general computing controls and SOC, SOX, NACHA and PCI requirements.
Knowledge / Skills
Leadership and organizational skills are required to determine the unit goals, resources needed, and to assess and develop the skills of the staff.
An agile mindset and broad business/technical background
Well versed in the full system development lifecycle (SDLC)
Understands the roles and responsibilities of associated with a Product Owner/Manager
Analytical and problem solving skills
Communicates difficult concepts and negotiates with others to adopt a different point of view
Should come from ideally a financial services background
Major Duties
Acts as a senior "go-to-person" for business client and product groups regarding new initiatives requiring change support for their business line. Develops relationships with key partner groups. Internal representative of the customer.
Act as subject matter expert and primary contact for inquiries, opportunities and new projects
Provide guidance and expertise as building business solutions
Develop and communicate vision, roadmap and features required to meet business needs
Knowledge of product prioritization methodologies to manage and prioritize digital products and features
Participate in Program Increment (PI) Planning sessions, presenting the vision and proposed features
Engage with Experience, Design & Research Lab to design consistent and standard user experiences
Determines staffing needs, makes hiring and firing decisions, handles salary administration, and ensures resources are available to accomplish priorities. Develops and manages diversity programs and programs for the unit
Establishes performance standards for the unit. Conducts the performance management process, identifies training and career development needs
Participates in developing the business unit strategic plan and sets goals and priorities based on the direction set for the unit. Follows through to ensure that objectives are met
Ensures compliance with all audit, risk, security, and control requirements including change control procedures and data security
Consults with business unit partners to determine the most effective solutions to solve business problems or address business needs. May also work closely with business unit partners to define and review Service Level Agreements and to ensure services meet or exceed business needs
Reviews, negotiates, and maintains vendor contracts and makes recommendations for purchasing outside services. Communicates with various business areas and outside vendors, consultants, and clients regarding automation needs
Provides leadership and guidance to staff, fostering an environment that encourages employee participation, teamwork, and communication
Seasoned multi-disciplinary expert with extensive technical and / or business knowledge and functional expertise
Displays a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity
Qualifications
Minimum 15 years IT industry experience
Minimum 5 years IT management experience
Minimum 10+ years engineering experience and/or 7+ years product management experience
Preferably 7 years' experience within Financial Services.
Bachelor's degree or equivalent experience; MBA or Master's degree preferred
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
