Full Time NYS DOT HBITS-06-13659 Expert Systems Architect (Technical Support)
Albany, NY (Hybrid)
Outcomes. Delivered.
Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.
For example, our technology:
Facilitates access to nutritious food for children of mothers participating in the WIC program
Supports first responders in reducing opioid overdoses within their communities
Empowers colleges and universities to identify and thwart financial aid fraud
Equips teachers with valuable insights to identify students requiring additional support
Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers
With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.
We're more than a technology company -- we're an outcomes company.
We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.
We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.
Voyatek is seeking applicants to occupy the position of Expert Systems Architect our NYS Department of Transportation Team located in Albany, NY.
Key Responsibilities:
Duties include but are not limited to the following:
•Oversee, manage and own the Solutions Architecture for DOT systems.
•Own and coordinate triaging for Sev 1 and 2 incidents impacting DOT.
•Own and coordinate triaging for on-call support incidents during Statewide Transportation Information and Coordination Center (STICC) Activation.
•Facilitate communication and clear understanding of technical and business concepts and strategies among stakeholders (DOT, ITS, External Vendors).
•Collaborate and partner closely with leaders from ITS for DOT and DOT Data and Information Technology Management.
•Guide and drive key technology strategies including ITS processes, value streams, and supporting technologies.
•Guide and drive adoption of modern technologies that are critical to the core mission of the DOT Agency.
•Guide and drive technical collaboration with DOT, ITS, and external vendor teams in support of enterprise strategies.
•Guide and drive technical alignment with NYS ITS strategy and mission.
•Guide and drive technical compliance with NYS ITS standards, policies and procedures.
•Review and approve the use of technology in DOT solution proposals.Review and approve the technology requirements for technology contracts and procurements •Review and approve the use of technology in new DOT procurements.
•Approve exceptions to the use of technology in DOT solutions.
•Review and approve IT procurements issued by DOT with ITS impact and acts as the contact for ITS review questions.
Collaborate on ITS and DOT procurement selections by participating in RFP, RFQ, and RFI review and evaluations.
•Use a ticketing system to track and manage incidents, service requests, problems, changes, and release/deployment.
Experience Required:
84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.
84 months experience working with agencies/business areas to understand business requirements to translate to technical and security infrastructure requirements resulting in architecture design documentation covering data flows; interfaces with other systems; authentication; etc.
84 months experience managing a team of Solution Architects and L3 Operational/Technical support resources to facilitate communication and clear understanding of technical and business concepts.
84 months experience leading and driving adoption of modern technologies that are critical to the core mission of the Business. This includes but is not limited to: DevSecOps, CyberSecurity, Cloud computing, AI technolgies, BI/Data Analytics.
84 months experience partnering, collaborating and facilitating communication of technical and business concepts and strategies among stakeholders (Business, IT, External Vendors).
60 months experience reviewing new products, ensuring alignment with business requirements and compliance with IT policies.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly range is $65.00 and $75.00
If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!
Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.
